cancel
Showing results for 
Search instead for 
Did you mean: 

Scheduled Job History Disappeared / Deleted for Administrator User

Former Member
0 Kudos

Hi Guys,

I have a problem in that about a day ago, all of the scheduled job histories for scheduled jobs run with the administrator account have either disappeared or deleted.

The entire history has gone and with details of any future scheduled jobs. The reports themselves are there and can be run manually and even rescheduled but as there are in the region of 300+ that go to a variety of destinations (emailed to staff, saved to files, etc.) on either a daily, weekly or monthly basis, I wouldnt know where to start.

We are now without any details as to which scheduled jobs should be running and when.

I have a backup of the server but am unsure which files I would need to restore in order to resolve this issue. Is it a simple case of replacing file x with file y from earlier in the week that will have the scheduled job history as it was before it disappeared?

We are currently using Business Objects version 11 service pack 2.

Any help would be greatfully taken.

Thanks

Mark Richmond

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

KB articles that require an S-ID aside (grrrr!), have you checked to see if you set instance limits for the Administrator account? It may be that a time-based instance limit (delete instances over x-days old) was set -- perhaps inadvertently.

Former Member
0 Kudos

Hi Mark,

There is a SAP Knowledge Base Article.

1326767 - "Some Scheduled jobs/tasks disappear in BusinessObjects Planning."

Please have a look at it.

It might help you in resolving the issue.

Regards,

Kamal Pant

Former Member
0 Kudos

Hi Kamal

Thanks for your reply but I am having difficulties finding the article that you are referring to.

Is there any chance of a link?

Thanks

Mark

Former Member
0 Kudos

Hi Mark,

Regarding the KBase Article 1326767 - "Some Scheduled jobs/tasks disappear in BusinessObjects Planning."

Below are the points which are described in the above mentioned article.

*Symptom

Some scheduled jobs disapeared while they were not manually deleted

*Environmment:

Planning Any version below 11.60

*Resolution

Upgrade to Planning 11.60 (please contact your primary consultant and read the installation guide for more information about the upgrade process)

Contact support if you need more information on possible work around solutions. Do not modify the planning database unless recommended by SAP Business Objects support

Please let me know in case you find any difficulties.

Regards,

Kamal Pant