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Saprouter could not start "Error:1053"

Former Member
0 Kudos
976

Hi!

I have installed the SAP-Router service and cannot start it from "SERVICES".

I get the error "Could not start the saprouter on the Local machine".

I also implemented the recommendation from microsoft ot apply the new package

from http://support.microsoft.com/kb/839174/en-us

. But If I try to apply it, the popup tells me "no new packages found that are newer than on my OS".

<b>How should I proceed?

Is it possible to deinstall the service from "services"?</b>

Thank you!

regards

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Please check your saprouter.exe version... Unicode or non Unicode ?

You can also generate a dev_rout file by running your saprouter command in a prompt, removing 'service' and adding '-V2' (to activate the level 2 of your dev_rout trace). The content of your dev_rout file should give the cause of the problem...

Hope this helps,

Christophe

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi!

The problem is solved.

It is possible with "ntscmgr remove" to delete the service.

My problem is I have forgotten to add "service -r"...

It is working!

Thank you!

Former Member
0 Kudos

that's what I want to see.

sc.exe qc saprouter would have shown us the service definitions binPath including commandline parameters of saprouter.exe.

regards

Peter

Former Member
0 Kudos

Hi!

I have not any problems to run the command via CMD.

The problem is either the OS-patches mentioned in

<b>Is it possible to delete this service an create it again, which I created with the command ntscmgr install SAPRouter -b E:\usr\sap\SAPROUTER\saprouter.exe ?</b>

The entry in the "services" is E:\usr\sap\SAPROUTER.exe (null)

Thank you!

regards

former_member204746
Active Contributor
0 Kudos

copy the command used int the service.

paste it in a command prompt window

run it and see if you see errors.

Former Member
0 Kudos

the output of following command started in a comand box:

sc.exe qc saprouter

peter

Former Member
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Hello Peter,

We started a survey to change our SAProuter acrhitecture to SAProuter

7.0 version.

As we overviewed all prerequisites, we require from SAP support

confirmation on the 2 following points :

1. As saprouter program will be installed on host which already exists

and is located in DMZ, the existing Windows operating system version is

W2003 Server Standard Edition in french version.

Thus, we would like SAP support to confirm that SAProuter program can

be installed and will run correctly on Windows 2003 Standard Edition in

french version as SAP note 690432 'Windows 2003 Support' mentions that

SAP supports such an hardware configuration if Windows Multilanguage

User Interface (MUI) kit is installed and that W2003 Standard Edition

is supported for 'test or small systems only' (only saprouter program

will run on this host)

2. One of the requirements of saprouter installation is to provide

public @IP to SAP.

As we get such an IP adress, we require SAP support to confirm that

this IP adress will work properly as below :

Saprouter will be installed on host which is located in DMZ (SAP

requirement) what does mean 'between our 2 firewalls'

Thus, connection from sap will be translated by first firewall which

will redirect to public adress provided

Question : Must the host on which saprouter will run have one and only

one IP adress?

As mentionned previously, host already exists and has already an IP

adress : then, public @IP provided will have to be translated by

firewall.

Thanks for your response as my colleagues and I noted that you are 'reference guru' on several topics (you answered to us for customer message open ofr inquiry on ECC 6.0 upgrade with OS/DB migration)

Rgds,

Zulain

Former Member
0 Kudos

Hi zulain,

well, I am not the saprouter expert - but the windows one.

saprouter will run on Windows Server 2003 standard edition.

saprotuer will normaly not utilize very much memory and will therefore not need the features of the enterprise ediition versions.

Also on the non english versions are suitable. The standard requirements are fitting for the abap server environment, single programs like saprouter may have less requirements.

>>Question : Must the host on which saprouter will run have one and only one IP adress?

no. saprouter is a software router which enables traffic coming in on one network interface (IP-address) to a second interface having a different IP address.

regards

Peter