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SAP's Support Backbone HTTPS connections are available but inactive

valfre
Participant
0 Kudos
2,190

Hello

I'm configuring our solution manager 7.2 SP9 for the new Support Backbone, the actual configuration is going to expire on January 1st 2020.

We applyed all the SAP Notes, STC01, configurations in general, but when we start tx SDCCN appears a message :

The status icons below show whether the required HTTPS connections are available and whether they are active.

But both connections appear available but inactive (red)

How can i actívate both connections?

Regards

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charles_koekemoer2
Participant
0 Kudos

Hi Marco,

Did u finally get a resolution on this one? I have the same problem and the note

https://launchpad.support.sap.com/#/notes/2738426 is fully implemented.

valfre
Participant

Hello Charles

It's a program error, if you finished all the configurations and applyed the corresponding sap notes you must apply this one:

2802999 - SDCCN activation fails without errors or red icons in Migrate tab, it will fix the problema and automatically migrate the configuration at SDCCN. Good Luck!