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SAP Quartz Theme Font Issues on SAP GUI 8 PL 5

devn1ccc_old
Explorer
0 Kudos
148

Hey there!

we experienced the same issue as already described in the blog "SAP Quartz Theme Font Issues".(https://community.sap.com/t5/technology-q-a/sap-quartz-theme-font-issues/qaq-p/12556729)

The issue occurred again in the SAP GUI version 8.00 patchlevel 5 using the Quartz theme. So the error could still exist in newer GUI versions. I read the comment from you, @FrankKrauseGUI and just wanted to give you more context on our experience so you might be able to reproduce the problem.

I wasn't able to reply to the post so i hope it's fine to post it here and ping you, otherwise sorry!

We got the font issue after windows was in idle mode starting an windows update in the background:

SAP01.jpg

SAP02.jpg

Our exact SAP GUI Version installed:
gui_patchlevel.png

Used theme options:

theme_settings.png

Actual OS: Windows 10 Entprise - Version 22H2 (Build 19045.4529)
The last windows update installed before the issue occurred:

winupdate.png

So maybe it occurs while updating windows or finishing a windows update?
The problem doesn't persist after a full reboot of the computer.

I hope it is helful. Thank you!
Nico

jude_bradley
Advisor
Advisor
0 Kudos
This typically is indicative of a memory or rendering issue. A restart usually fixes this. We have had a few reports of this, but never been able to replicate this i ssue on demand.

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