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SAP MDK + iOS + Signout Issue

itsumerfarooq
Participant

on ‎2023 Nov 21 4:09 PM

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380

Hi Experts,

on an iPhone after using the MDK standard Sign out feature, it take us to the Welcome page again.

At that point of time if we lock the screen or move the app to memory, when we come back to App, it shows as blank.

Please suggest?

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bill_froelich
Product and Topic Expert
Product and Topic Expert
‎2023 Nov 22 5:10 AM
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What version of MDK are you running? Are you using single or multi-user mode?

itsumerfarooq
Participant
‎2023 Nov 22 10:11 AM
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We are on SAP MDK Branded client 23.8.3.

Multi user is disabled.

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bill_froelich
Product and Topic Expert
Product and Topic Expert
‎2023 Nov 22 9:34 PM
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We will look into it. In the meantime, try just swiping the app closed and relaunch it. Let us know if the welcome screen appears as expected.

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itsumerfarooq
Participant
‎2023 Nov 22 9:42 PM
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Hi Bill,

Yes, closing and relaunching fixes the issue but it is annoying for the clients to do it every time they logout.

Please see if it can be fixed.

Also, I noticed that our branded icon (for Welcome screen) that we put in the branding.nss is replaced by SAP logo once we logout. That is another issue we are facing.

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