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SAP Java GUI 7.50 rev. 7 Print Preview Blank after update to macOS Catalina 10.15

yusuf_kisaoglu
Discoverer
0 Kudos
1,739

Hi Guys,

after the update to macOS Catalina(10.15) the print preview of invoices, orders etc. are completely blank and not showing.
Before update it worked very fine and my sap user has already the right permissions to make a print preview.

Does anyone the same problem and can help me ?
I already reinstalled and updated SAP Java GUI 7.50 rev. 1 to SAP Java GUI 7.50 rev. 7 and its not worked.
Here the Screeshots:



the only thing what works is the Text preview but i can not work with that very well.

Please help.

Thanks

FredericGirod
Active Contributor

If you save the PDF document to your local drive and try to open it directly from mac, does it works ?

The migration to Catalina removes a lot of security settings, maybe it is related to this. (for example sophos is not allowed to scan the whole device anymore ... )

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former_member224
Discoverer
0 Kudos

Hello Team,


We are facing a similar issue with one of our User who has Mac OS Catalina. We are trying to update Java 7.5 rev 8 and facing this issue. Did anyone face this issue yet? The user currently has rev 3 installed in the system.

RMW
Product and Topic Expert
Product and Topic Expert
0 Kudos

This looks like the wrong installer used for macOS. Please go to the download page and double check the platform first before downloading the installer. Unfortunately the file names for the various platforms differ only in their numbers and do not include the platform names. The one for macOS ends with 94.JAR.