SAP instance reached state SHUTDOWN after having state STARTING

[Private_Member_136672]

Hi, 

Thanks in advance, I am going to fresh installation of SAP ECC6 EHP8, using software provision manager SWPM10SP42.

OS = SUSE 15

Kernel = 7.53

database=Oracle 12.2

In executing phase getting error :

An error occurred while processing option SAP Business Suite 7i 2016 > EHP8 for SAP ERP 6.0 ABAP > Oracle > Installation > Application Server ABAP > Standard System > Standard System (Last error reported by the step: Instance CYQ/D00 reached state SHUTDOWN after having state STARTING. Giving up). You can now:

I have checked the profile multiple times, all parameters are seem ok.

Please see the attached error log files.

Please see the dev_w0 and dev_w1 file

[Ryan-Crosby]

The logs don't appear to provide any information regarding a root cause.

[Private_Member_136672]

Please see the uploaded file

[prithvirajr]

Hi,

Could you please if the hostname and fully qualified hostname are set correctly?

As per the log, it says 

M  *** ERROR => ThSetGwParam : NiHostToAddr CYQECC6.CYQECC6.cyber.net.pk failed [thParam.c    3482]

Is this the correct hostname name?

Check the hosts file and parameter SAPLOCALHOST, SAPLOCALHOSTFULL.

Regards,

Prithviraj

[Private_Member_136672]

Hi,

[Private_Member_136672]

Hi Prithviraj, yes it is correct hostname

[prithvirajr]

Please check sap note 3392400 and 2441956

[Private_Member_136672]

Now getting below error from dev_w2 file. Please adivse 

B Thu Dec 12 18:05:21:538 2024 B dbsync[db_syexe]: wait=0, call_no=17, current_ts=20241212180521, last_counter=-2147483648 E E Thu Dec 12 18:06:21:546 2024 E Enqueue Info: enque/use_pfclock2 = FALSE E Profile-Parameter: enque/sync_dequeall = 0 B B Thu Dec 12 18:07:21:539 2024 B dbsync[db_syexe]: wait=0, call_no=18, current_ts=20241212180721, last_counter=-2147483648

I have set the parameters in DEFAULT.PFL file and still getting error.

enque/use_pfclock2 = TRUE

enque/sync_dequeall = 1

E
E Fri Dec 13 12:31:09:646 2024
E Enqueue Info: enque/use_pfclock2 = TRUE
E Enqueue Info: use pfclock2 for time measurement
E Profile-Parameter: enque/sync_dequeall = 1
B
B Fri Dec 13 12:32:09:643 2024
B dbsync[db_syexe]: wait=0, call_no=6, current_ts=20241213123209, last_counter=-2147483648

[prithvirajr]

What changes did you make and for any particular reason?

And could you please attach the fresh logs files for the message server, dispatcher and work process

[prithvirajr]

What changes did you make and for any particular reason?

And could you please attach the fresh logs files for the message server, dispatcher and work process

[Private_Member_136672]

Please see the updated files, thanks once again