SAP HANA Dashboard error

[former_member562656]

Hello experts ,

we have customer with live database showing dashboard error see attached image

, he have HANA version 1.0 and SAP 9.2 PL10 , i tried the following :

1- on same server of customer i created empty database it did not show any error , showing dashboard with no data and that's correct since it is empty.

2- i moved other database with working dashboard on customer server and initialize it , it worked perfectly.

3- i moved this live database from customer server to our server reinitialize it again showing same error.

4- i deleted original package of database name from HANA packages and re-initialize it still showing same error

dashboard unknown error ...

the problem with SAP support it is very slow ,if you created case with SAP support they will reply you after 2-3 days and that too long , we need to sign enclose with our customer but he don't want to sign unless we solve this issue.

i have done everything possible...same old story

anyone can help and advise ?

Regards

Maen

[hendraprakasa]

Hello,

I've the same problem

I know, we can change the query in query manager, but the problem is, we can't save / replace the query in system folder ?

how can i save in system folder ?

if can't I have to save query to another folder & then edit every dashboard error, it's so troublesome.

Is anyone know how to solve this easily ?

[hendraprakasa]

Hi All,

Please check this SAP Notes 2240817, it helps solve the issue.

https://launchpad.support.sap.com/#/notes/2240817

Thanks & Regards,

Hendra