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SAP Cloud Connector Error: Service Channel cannot be opened

gopu
Explorer

Hello,

I have successfully connected my SCP trial account with SAP Cloud connector (SCC v.2.11.3) that I have installed locally. I am also able to establish "Cloud to On-Premise" connection and subsequently call oData APIs located in on-premise from cloud application via SCC.

When I try to configure "On-Premise to Cloud" setup, I am running to the following error:

HANA instance cloudhana is hosted on cloud and is up and running without any issues.

Could you help fixing this issue?

Thanks in advance for your help.

Best Regards,

Gopu

0 Kudos

is the issue resolved. I am getting the same error Service Channel" could not be opened for SAP On-premise to cloud connection in SAP Cloud Connector

0 Kudos

Hello Gopu/everyone,

is this issue resolved?, I am also getting the same error.

Regards,

Vaman

carlos_verabaca
Explorer
0 Kudos

Hi Everyone,

I am also getting the same error. Is there any advance?.

Kind regards,

Carlos.

mvontik
Discoverer
0 Kudos

I am getting the same error. Is there any advance.

0 Kudos

I am getting same..

AndyK
Explorer
0 Kudos

Did anyone solve this problem ? We have exactly the same issue.

former_member494689
Participant
0 Kudos

Is this issue solved? We have exactly the same issue.

former_member678980
Discoverer
0 Kudos

same issue here

chetna_verma2
Explorer
0 Kudos

Any solution to this ?

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member99753
Product and Topic Expert
Product and Topic Expert

Dear Gopu,

The following kba may be helpful for troubleshooting and reviewing configuration:

2697737 - Service channel could not be opened

If you see this error related to connection in ljs_trace: No dbAlias <DB_ALIAS> for account <YOUR_ACCOUNT> found. Response code: 404,

then this kba could help: 2648732 - Unable to retrieve forwarding tunnel routing and mapping information

Regards,

Zsuzsa

0 Kudos

Does SAP know why the issue is happening, just release the product with no resolution. SAP products are full of bug. That's the reason customers are going out of SAP. Very sad.

karstenvoigt
Participant
0 Kudos

Hi,

maybe that helps: enter the name of your database in the field HANA Instance Name. You should not use the provided Database System name.

The suggestion list provided by SAP is worhless 🙂

Hope that helps.

Regards

Karsten

AntalP
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Gopu,

Are there any entries related to this connection in the cloud connector log file, ljs_trace.log?

Best regards,

Antal