cancel
Showing results for 
Search instead for 
Did you mean: 

SAP Business Objects Client 4.2 SP5 Upgrade to SP6

0 Kudos

Hello, there,
we have a problem installing the SP6 upgrade on a Windows 7 client. SAP Business Objects 4.2 with the SP5 kontte can be installed without problems. When we start the setup routine for SP6 we get a termination message a short time later. However, the log only states that copying from the unpacked source to the target directory is not successful. All rights are granted and UAC is disabled. The installation is done as administrator. My question someone knows this error and can help us.

Accepted Solutions (0)

Answers (2)

Answers (2)

CdnConnection
Active Contributor
0 Kudos

Are you running install over the network? have you tried unzipping the install files loacally in TEMP folder and then runing the install. Have you also tried runnning as install as an Administrator?


Regards,

Ajay

DellSC
Active Contributor
0 Kudos

This might be caused by lack of disk space. Go to C:\Users\<user id>\AppData\Local\Temp. NOTE: The AppData folder is hidden, so you might have to update your view to include hidden folders. This is where the install gets unpacked to. Delete everything in the folder, especially any folders that start with "RXS..." which are failed installs. If you get a message saying that a file is in use, skip that file.

-Dell