SAC Tunnel Live Connection SAP HANA error

[nguyen_thanh_hieu]

Hi experts,

I tried to make a Live Connection from SAC to SAP HANA using Tunnel (Protocol type is TCP SSL) but I got the error "You are not authorized to query the remote system. Please ask your administrator to grant you the InA role" (image 1).
But in HANA I have set the InA permission for my account (image 2).
Then I use Chrome Developer tools to track the error to "https://<tenant> .analytics.cloud.sap/lcs/scc/tunnel/tunnel/sap/bc/ina/service/v2/GetServerInfo"  and got the error: "The connection could not be retrieved. connectionName: tunnel remotePath: /sap/bc/ina/service/v2/GetServerInfo" (image 3)
Thank you
Regards.
Thanh Hieu

[Emerye]

Hello Thanh Hieu,

[Emerye]

Hello Thanh Hieu, I have this issue, ¿did you manage to solve this problem?

[Kunal_Ingale_In]

hello,

[Kunal_Ingale_In]

hello, I am also facing same issue while connecting S/4HANA public cloud to SAC. It would be great if you help me to resolve this.

[nguyen_thanh_hieu]

hello

[Kunal_Ingale_In]

Hi,

i have followed all the steps in this help document.

https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/0485d540e0b340a0bc0da...

still facing InA issue.can you guide me.

[nguyen_thanh_hieu]

Hi Kunal, where did you set-up the Cloud Connector, local host or server?

[Kunal_Ingale_In]

I guess there is no need of cloud connector to connect the s4hana cloud system to the SAP analytics cloud.

I am facing below InA role error but didn't find this role in the S4HANA cloud.

[nguyen_thanh_hieu]

Yes, use the Cloud Connector on your server not the localhost