Hi Benjamin,
I raised a same problem with SAP. Pls find the response below.
Problem:
We are using CM search in Team rooms. In room directory iview the
search functionality is case sensitive.
Can we change this search functionality to case insensitive?.
Our server info : EP7.0 SP10.
Appreaciate any useful answers.
Steps for the Reconstruction
1.Go to Collaboration
2.Open Room Directory
3.Enter any avilable room with different case ( Eg :Enter "portal" if
any team room with name "Portal_Test2 exists).
4.The "Portal_Test2" will not be resulted in result set.
Response:
Thank you for contacting SAP Active Global Support.
The circumstances you have described relate to a consulting issue
rather than giving evidence of a possible error and/or bug with
standard delivered SAP products and/or documentation.
We regret to inform you that this falls outside of the scope of
SAP Active Global Support under the SAP maintenance agreement.
You can find further details in SAP note 83020.
That said, as far as I am aware there is no way of changing the
case-sensitivity in the search as it is hard coded. Apologies if this
causes any inconvenience.
Our mission is to help you, our customers, with any error and/or bug of
standard delivered software licensed from SAP. Our tasks do not include
providing suggestions about system operation, configuration, how-to
request, etc.
May be you can try decompling the particular component and change the code
Rgds,
Siva
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