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Reporting with images/ access-permission issue

Former Member
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71

Hi All,

We created a Crystal Report that contains images for each row. And the report goes to shared folder location to find the related images for each row.

We are trying to set the permissions on this file location and for that we created a user group contains people who is supposed to run this report. However we noticed that when we run the report, report is trying to access to this file location with some other ID (probably a background user) not with the users ID.

Even though my ID is in the security group when I run the report I don't see the images. But I am able to see the images if I preview it directly in the file location.

Now we need to add this background user to the security group to resolve the issue. Does anyone know what this user ID could be?

I appreciate any help.

Regards

Accepted Solutions (1)

Accepted Solutions (1)

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Need more info...

What version of CR?

Is this an application you wrote or is in the Designer?

Use Networking Tools to find out what is blocking you?

Because it's another user it suggests your account doesn't have rights and is defaulting to the local PC Admin account possibly.

Try Mapping the Drive in Explorer...

Don

Former Member
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Thanks for your response and here is some additional information

BOBJ XI 3.1

Crystal Reports 2008 Version 12.3.2.753

I tried to use HTTP watch but no luck. What other tool would you recommend?

Thank you

Former Member
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I also tried to check Installation Guide to figure out which background user is created for Crystal but I was not able to find it.

If anyone knows what user ID is created during the installation it would be very helpful too.

Thank you

abhilash_kumar
Active Contributor
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What happens when you run the report from the CR designer? Do you see the images?

-Abhilash

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Hello,

Now that we know it's a problem with BOE I moved your post to the BOE Admin forum.

The Server are running under the local System Account unless you change it. Go into the CMC and have a look at the Job Server for scheduling or the RAS server for running on Demand reports. You need to give the Local System Account access to where the images are saved as well as the WEB server, which ever one you are using.

Check the WEB server and give it access to the Image Folder as well.

Thanks again

Don

Former Member
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Thanks for you reply Abhilash we tried in CR but hit the same issue.

Thank you

Former Member
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Hi Don,

We are tring to apply the changes you recommended. I will check and let you know if it works.

Thank you,

Serkan

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If it doesn't work in the Designer it won't work in BOE either....

Talk to your Network Guys and WEB Server Admin. They should be able to add permissions for this to work.

Don

Former Member
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Hi Don,

The issue has been resolved.

Thank you,

Answers (0)