"Reconcile" invoice status not updating - ARBCIG_INVOICESTATUS_EXPORT

[former_member728688]

Hi Team,

We are implementing DSN for one of our client and stuck with below issue.

"Reconcile" Invoice status is not updating back to Ariba when we execute ARBCIG_INVOICESTATUS_EXPORT program for successfully posted invoice in SAP ERP.

As per our investigation, observed that ARBCIG_BTE_00005010 FM is not getting triggered while we post invoice from DSN supplier portal.

Kindly let us know if anyone faced same issue before or any function needs to enabled in ERP system to trigger BTE.

Thanks,

SreeArjun

[YayatiEkbote]

Hello Sree Arjun,

For system to trigger the FM, FIBF configuration needs to be completed as stated in Ariba Cloud Integration gateway configuration guide.

Please check if the steps according to latest documentation are followed Ariba Cloud Integration Gateway Configuration Guide

If the steps are correctly followed, and still not working, try debugging or raise SR to Ariba.

Ultimately, once BTE FM is triggered, the table ARBCIG_AN_ISUINV should get filled.

Once this table is filled, the scheduled job of program ARBCIG_INVOICESTATUS_EXPORT will pick the entries in this table and will send to Ariba.

Regards,

Yayati Ekbote

[former_member728688]

Thanks yayatiekbote for your quick response.

We have done all configuration(includes FIBF) mentioned in CIG config guide, but still table ARBCIG_AN_ISUINV is not getting filled with any entries.

Does it require any SPRO config other than CIG level?

[romitkanugo]

Hi Sree Arjun,

Are you able to solve the issue, since we are also facing the same in our system w.r.t DSN implementation.

Request to share the solution for the same.

yayatiekbote - If you can also provide any help on the issue and how to resolve.

Thanks & Regards

Romit kanugo

[uppadhyayulah]

Dears Romit,Sree Arjun and Yakati Ekbote,

Appreciate if the resolution is shared. We have the issue of ARBCIG_AN_ISUINV getting updated as Cancelled for a Posted Purchase Order which has Retention Amount. If the Purchase Order does not have retention amount percentage, the process flow is correct and the table gets updated properly.

Any insights....

Thanks in advance.

Venkateshh Uppadhyayulah

[YayatiEkbote]

Hi Venkatesh,

Normally this works. Just put a breakpoint in FM ARBCIG_BTE_INVOICESTATUSUPDATE which is configured in FIBF configuration and find why the entry is not getting added to the table ARBCIG_AN_ISUINV.

Regards,

Yayati