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"Printer selection" option missing when using CR XI R2 on Vista

Former Member
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Post Author: azreal76

CA Forum: General

In Crystal XI and XI R2, under page setup, there is no "printer" button under printer options section. Its not that is is greyed out, but it isn't there at all! I cannot select a printer for a report. I have this version installed on Windows XP, and Windows Server 2003 and the option shows up and is clickable. However, on my laptop having Vista Ultimate, no option is availiable under printer options. I use Peachtree's version of a designer on Vista, and the printer option is no longer there either. What is Vista leaving out to remove this? Anyone have a fix for this? I format things depending on printer drivers, and also specify trays. As you all may know, I am hosed when it comes to this if I have no button. Is it somewhere else? Help!

Thanks,

Azreal

(I am starting to like DOS more and more everyday! We would be better off that way, I swear!)

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Answers (2)

Answers (2)

Former Member
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Post Author: songprog

CA Forum: General

Well, I'm glad to say, I found a way to "get to" the printer selection dialog in Windows Vista: I looked at my old Windows XP machine and saw that the shortcut for the button was the "P" key (underlined). So, type ALT + P, and even though the button is hidden, the printer selection dialog comes up!

Former Member
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Post Author: timdelma

CA Forum: General

I have the same problem. On XP no problem, on f***g Vista the button is gone.Sorry, but i have no solution. For the moment I use the preview and change the printer there and return to 'design'. Why doesn't Business Objects reacts ???????