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"could not get an output file for the document (error RWI 00314)"

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2,747

Hi

We are getting the following error when running the Webi Reports "could not get an output file for the document (error RWI 00314)". The issue seems to be related to Tomcat Memory Heap size, our Tomcat Java heap Size is 1024MB. We were able to resolve the issue by restarting the Tomcat. We cannot restart the Tomcat in Prod if this is happening frequently.

Can some one please suggest any other solution other than restarting the Tomcat frequently, our platform is BOBJ XI 3.1 SP3 with FP 3.1 our Wndows OS is 32 Bit.

Thank's for your help

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Answers (4)

Answers (4)

Former Member
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Hi,

Please follow the SAP KBA

1770978 - Error: failed to get document output file (Error: RWI 00314)

Best Regards,

Med

Former Member
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Hi Sreeram,

Earlier i also faced same kind of problem.

To solve this kind of problems you need to shutdown the server.

second thing is when patches missed that time also you will get this kind of problem.

check j2ee connection is it properly working or not?

Regards,

samar reddy.

Former Member
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an old post..nevertheless..

for BI 4.0 follow the recommendations on this SAP note

1871649 - BI 4 : Error when opening Webi report "SDK - failed to get document output file (Error: RW...

Former Member
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Hi can you share how did you solve the problem? thanks

Former Member
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Am also following the same approach. re-starting Tomcat.

Can you check, whether Input & Output FS are running or not??

Thank You!!

Sent from iPhone

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Hi

Yes our Input and Output FRS are in running state.

Thank you