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"An error has occurred: Could not find the document." on opening the BO report

bhaskar_india
Participant
0 Kudos

Hi ,

On publishing the BO report in Portal, we get the blank screen with warning message as below screenshot and  facing the ""An error has occurred: Could not find the document."" error message when accessing the BO report using open document URL directly in browser instead of portal.

Link: http://<host>:8080/OpenDocument/opendoc/openDocument.jsp?sIDType=CUID&iDocID=ASClVc_yw55L

We already have many BO reports successfully running in the production environment.

But for this new report we are getting this error. The difference found in this report is from Infoviewapp the login page appears as below in to which the developer logs in.

But for the reports coming with error the login page authentication value is changed to "Enterprise". So the system related fields disappear after that and looks like below

Please let us know the root-cause of this error message. Is this something to do with user authorization in BO system at report level or some config changes related to SAP/Enterprise authentication.

Multiple posts in SDN related to this error message points to check for user authorizations in BO system. Please provide details on this if this is the case.

Regards,

Bhaskar

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

I think you should have other authentication options than Enterprise in drop down list on the login window.

Hi,

Regards,

Prithviraj.

bhaskar_india
Participant
0 Kudos

Hi ,

The dropdown is now made visible to the users in the opendocument property as per the suggestion in the below links. The user can choose the authentication type and login into reports after that.

  1. http://scn.sap.com/thread/3525264
  2. http://scn.sap.com/thread/1417858

My question now is after changing the visibility of the authentication true, the SSO doesn't work as before. Is there any way to make the SSO available with this setup ?

Regards,

Bhaskar