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Quick Poll Administration Error

Former Member
0 Kudos

Hallo Everybody,

I have started to admin the quick poll with EP 6.0. It has worked a while. I wanted to copy now a campaign and after saving it I get the following error:I have re-started everything already but it stays as it is. Can somebody help? Thanks

Andrea

java.lang.ArrayIndexOutOfBoundsException

at com.sapportals.wcm.control.quickpoll.extension.QPResourceManager.getPreparedQuickpolls(QPResourceManager.java:384)

at com.sapportals.wcm.control.quickpoll.extension.QPResourceManager.scheduleQuickpolls(QPResourceManager.java:623)

at com.sapportals.wcm.control.quickpoll.extension.QPResourceManager.scheduleQuickpolls(QPResourceManager.java:585)

at com.sapportals.wcm.control.quickpoll.QPAdminControl.render(QPAdminControl.java:169)

at com.sapportals.wdf.layout.HorizontalLayout.renderControls(HorizontalLayout.java:41)

at com.sapportals.wdf.stack.Pane.render(Pane.java:153)

at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)

at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:64)

at com.sapportals.wdf.stack.Pane.render(Pane.java:156)

at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)

at com.sapportals.wdf.ControllerDynPage.doInitialization(ControllerDynPage.java:245)

at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:94)

at com.sapportals.htmlb.page.PageProcessorServlet.handleRequest(PageProcessorServlet.java:62)

at com.sapportals.htmlb.page.PageProcessorServlet.doGet(PageProcessorServlet.java:30)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.wcm.app.servlet.WcmHtmlbBaseServlet.service(WcmHtmlbBaseServlet.java:81)

at com.sapportals.wcm.portal.proxy.PCProxyServlet.service(PCProxyServlet.java:285)

at com.sapportals.portal.prt.core.broker.ServletComponentItem$ServletWrapperComponent.doContent(ServletComponentItem.java:110)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:190)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:209)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:576)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:190)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:669)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:208)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:532)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:415)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.inqmy.services.servlets_jsp.server.InvokerServlet.service(InvokerServlet.java:126)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.inqmy.services.servlets_jsp.server.RunServlet.runSerlvet(RunServlet.java:149)

at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.startServlet(ServletsAndJspImpl.java:832)

at com.inqmy.services.httpserver.server.RequestAnalizer.checkFilename(RequestAnalizer.java:665)

at com.inqmy.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:312)

at com.inqmy.services.httpserver.server.Response.handle(Response.java:173)

at com.inqmy.services.httpserver.server.HttpServerFrame.request(HttpServerFrame.java:1245)

at com.inqmy.core.service.context.container.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:36)

at com.inqmy.core.cluster.impl5.ParserRunner.run(ParserRunner.java:55)

at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)

at java.security.AccessController.doPrivileged(Native Method)

at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:148)

javax.servlet.ServletException

at com.sapportals.htmlb.page.PageProcessorServlet.handleRequest(PageProcessorServlet.java:73)

at com.sapportals.htmlb.page.PageProcessorServlet.doGet(PageProcessorServlet.java:30)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.wcm.app.servlet.WcmHtmlbBaseServlet.service(WcmHtmlbBaseServlet.java:81)

at com.sapportals.wcm.portal.proxy.PCProxyServlet.service(PCProxyServlet.java:285)

at com.sapportals.portal.prt.core.broker.ServletComponentItem$ServletWrapperComponent.doContent(ServletComponentItem.java:110)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:190)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:209)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:576)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:190)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:669)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:208)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:532)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:415)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.inqmy.services.servlets_jsp.server.InvokerServlet.service(InvokerServlet.java:126)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.inqmy.services.servlets_jsp.server.RunServlet.runSerlvet(RunServlet.java:149)

at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.startServlet(ServletsAndJspImpl.java:832)

at com.inqmy.services.httpserver.server.RequestAnalizer.checkFilename(RequestAnalizer.java:665)

at com.inqmy.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:312)

at com.inqmy.services.httpserver.server.Response.handle(Response.java:173)

at com.inqmy.services.httpserver.server.HttpServerFrame.request(HttpServerFrame.java:1245)

at com.inqmy.core.service.context.container.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:36)

at com.inqmy.core.cluster.impl5.ParserRunner.run(ParserRunner.java:55)

at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)

at java.security.AccessController.doPrivileged(Native Method)

at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:148)

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Andrea,

what's your current portal version?

Maybe you could explain what you meant by "copy a campaign". What you could do is to check that the Isolation Mode of the iView is set to <b>"URL"</b>.

If that's the case I would strongly recommend to open a OSS ticket.

Hope this helps,

Robert

Former Member
0 Kudos

Hi Robert,

thanks for your support. In the Quick Poll administration I have set up a campaign before. I have started that campaign and everything has been okay. (By the way we are using Portal 6.0 SP02 ). So I have ended that quick poll campaign in the admin and I wanted to copy it. After copying I had that error. And again I even cannot administer the quick poll itself. So I have that error in the iView and in the administration. The isolation method I have changed from URL to the orthers but without any change.

So I think it is the best to open as you said an OSS?

Let me know. Thanks in advance

Andrea

Former Member
0 Kudos

Hi Andrea,

you might also like to check SAP Note 684371 and iView Parameters of the Quick Poll Admin iView.

Besides that opening an OSS ticket will allow SAP Support to better investigate the issue, also by taking a look at your system configuration. Don't forget to mention the exact patch version of your portal.

Hope this helps,

Robert

Answers (1)

Answers (1)

Former Member
0 Kudos

It was very helpful and quick Thanks for the support so far