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Product key (category ID) not found in SNC & BOL processing failed.

Former Member
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Hello Experts,

I am a complete newbie to SNC and have posted this query on many other forums ..... but no luck.

Can anybody hep me out.

A PO with order no 4500068734 has been sent to SNC. Idoc has been generated successfully and sent to SNC.

I am looking at the Acknowledgemnt part of SNC to XI using SPROXY transaction.

In SPROXY a sample PO acknowledgement XML file for order 4500068734 has been uploaded and executed.

The response received gives me the error like "Order does not exist. BOL processing failedXML-message inbound processing has been terminated".

The Order and its details are already available at SNC side.

Could any of you pls give me a proper direction as to how to solve this error?

Your help will be very valuable for me.

Thanks in advance.

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Answers (1)

Answers (1)

Active Contributor
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>>>Product key (category ID) not found in SNC & BOL

as you can see this is an error related to master data

probably there is something wrong with product key customizing

it has nothing to do with the interface I'd say

try using some other materials in the PO message and check if any of them works

then you will know which one is the wrong one


Michal Krawczyk