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Process Integration Runtime Instance gives error - SAP CPI

jegathees_waran
Active Participant
0 Kudos
102

Hi Friends, 

Good day. 

I was able to subscribe and create instances for Process Integration Runtime and Integration Suite in trial account. It was working fine for few days. 

After some time, Integration Suite subscription was failed and followed by Process Integration Runtime. The error message is given below. 

Service broker error: "Service" broker it-broker-rt failed with: "Forbidden": "Your" tenants provisioning status in an illegal state (Active: (undefined), Unsubscribing: (it-cpitrial05)). Please open a ticket on LOD-HCI-PI-PRV

I don't know suddenly what happened to tenant. I could not find any state in Tenant Page. Since this is trial account, I could not open a case to SAP. 

Could you please clarify?

Thank you. 

Regards, 

Jegatheeswaran P. 

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Manideep2
Discoverer

Check the subscription status of the Integration Suite in the SAP BTP Cockpit. If it is in an unsubscribed state, try subscribing to it again. Keep in mind that a trial account typically provides only limited free access for a few days. If this does not resolve the issue, you may need to create a new account using different details.