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Problem with Smart Business Modeler - couldn't connect to Launchpad/Destination

Former Member
0 Kudos

Hello,

I'm facing a problem concerning the KPI Modeler on HCP: I can't connect to an excisting BusinessSystem destination anymore. Furthermore, when I want to connect my Smart Business Tiles to a Launchad, the error "Failed to fetch data from content store" pops up. When I select the excisting launcphpad site an click on Import Apps, I get another error:

Three days ago everything worked fine! I already tried to open an IT Ticket, but it was rejected because I choosed the wrong category. But I don't know where else to post.

Thanks for your help!

Lara

Accepted Solutions (1)

Accepted Solutions (1)

Murali_Shanmu
Active Contributor
0 Kudos

Looping in

Did you raise it in component CA-GTF-SB-HCP


Cheers,

Murali

0 Kudos

Thanks Murali for adding me.

Hello Lara,

please raise a message in component CA-GTF-SB-HCP as suggested by Murali with more details so that we can look into this issue.


Regards,

Ankesh.

Former Member
0 Kudos

Hi Ankesh,

the problem is solved, the Smart Business Service works fine again.

Regards,

Lara

Answers (0)