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Problem with CRM business package- Customer iViews throws runtime error

Former Member
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Hi all,

We have installed EP6.0 SP11 Patch3 on windows machine.

Also we have uploaded CRM business package with all required systems (e.g. SAP_CRM,SAP_BW etc.)

All the iviews are working fine except which are under Customer and Customer Admin Role. These iViews throws following exception :

Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/com.sap.portal.migrated/ep_5.0/roles/com.sap.pct.crm.Customer/customer/Home/com.sap.pct.crm.channelmgmt.specialoffers

Component Name : com.sap.pct.crm.ChannelMgmtComponents.GenericISAComponent

Has anybody face this problem earlier....???? If so plz help.....

With regards,

Amol.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi Amol,

Did you ever find a resolution to your problem here? We are getting the same error and are trying to rectify it.

Regards,

Patrick

Former Member
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hi,

i didnt configure customer and customer administrator roles...however i was dealign with other roels of CRM business package.. I can jsut give you a asuggestion ..i.e. i see that there is a property cateogry "ISA" after you create the system..so i think these properties need to be filled up.

Thanks

raj_balakrishnan3
Participant
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Amol,

I am trying to setup the BP for CRM also. Do you have any points/notes that I have to watch out for before I start work on this. Can you guide me through the process?

Thanks