Priority-One Support Maintenance Phase for SAP BI 4.2

[SAPSupport]

What are the P1 incidents that are currently supported in the Priority-One Support Maintenance phase?
Are cyber security incidents included in this support.

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[SAPSupport · Accepted solution]

Please kindly check 2078591 - Priority-One Support Maintenance Phase for SAP BI. And 67739 - Priority of problem incidents

An incident can be classified with priority ‘very high’ in case of severe security vulnerability or cyber attack or in case of an event relevant for a data notification breach event.