PrintMode.PrintOutputController Doesn't Recognize Saved Paper Tray Setting

[ido_millet]

SP14, Cr4VS, Winform, vb.net

In Crystal Designer, a choice of paper tray (e.g., Tray 3) is recognized in future print sessions as demonstrated by this image: 2015-07-28_1442 - IdoMillet's library

However, when opening the same reports, on the same machine, via a winform application using the PrintMode.PrintOutputController the print dialog doesn't recognize the saved paper tray. Here is an image of the dialog: http://screencast.com/t/GmHi3mgW7

Will this be fixed in a future SP?  If not, what is the recommended solution?

[former_member11696 · Accepted solution]

Hi Ido,

Like P2P it uses the basic printer settings and not what is saved in the report. I expect this to be by design. If you want to control/set the properties then replace our print button with your own and control the properties yourself.

Example is in this KBA - 1765153 - How to customize .NET Viewer Control Export button to manage custom export options and enable Application as the destination

But I will ask Dev how they expect this to work.

Don

[ido_millet · Accepted solution]

As a recently added option, DEV should have the freedom to assign a more useful default behavior to the new PrintMode option of PrintOutputController. 
It seems reasonable to expect that the behavior should match the behavior of Crystal Designer.

[ido_millet · Accepted solution]

Hi Don,

If for some strange reason DEV insists that some users need the runtime to ignore the saved printing options, then please ask them to add another PrintMode option (e.g. PrintOutputController2) that doesn't ignore those options.

[former_member11696 · Accepted solution]

Dev said it should have worked the same way as CRD so they will be updating the existing API.

Thanks again

Don

[ido_millet · Accepted solution]

Don, that's very good news.  Thanks!

[former_member11696 · Accepted solution]

Tested with build 13.0.17.2019. Paper tray is populated.

SP 17 will have this ER/fix...

Don

[ido_millet · Accepted solution]

That's very good news; thanks!