Portal runtime error

[randy_reed]

Hi all. I just did a new portal install and am getting the following error message on our MSS iviews only. We currently have a production system in place and were just attempting a fresh reinstall of our development system. MSS is working fine in PRD and QA.

*Portal Runtime Error*

*An exception occurred while processing your request*

*Exception id: 03:10_18/06/08_2421750*

*See the details for the exception ID in the log file.*

Any suggestions to shed some light on this problem would be greatly appreciated.

[randy_reed · Accepted solution]

Here is the output from the default trace log file:

#1.5 #000F1F6AE48A007F0000000100000DE400045005B1408BCC#1213885285487#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#ATIDWEL#136##n/a##ffda89103e0a11ddc725000f1f6ae48a#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error##Java###09:21_19/06/08_2421750

[EXCEPTION]

#1#com.sapportals.portal.prt.component.PortalComponentException: Error in init method

Component : com.sap.pct.hcm.reminderofdates.default

at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:251)

at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:271)

at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)

at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)

at com.sapportals.portal.pb.PageBuilder.createIviewProfile(PageBuilder.java:443)

at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:391)

at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:233)

at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:635)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)

at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:815)

at com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:703)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)

at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)

at com.sapportals.portal.navigation.workAreaiView.doOnNodeReady(workAreaiView.java:439)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)

at com.sapportals.portal.navigation.workAreaiView.handleEvent(workAreaiView.java:507)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)

at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)

at com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView(PageBuilder.java:177)

at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:410)

at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:233)

at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:635)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)

at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:815)

at com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:703)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)

at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Caused by: com.sapportals.portal.prt.core.broker.PortalComponentInstantiationException: Could not instantiate implementation class com.sap.pct.hcm.reminderofdates.ReminderOfDatesComponent of Portal Component com.sap.pct.hcm.reminderofdates.default because: Could not instantiate implementation class

at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:269)

at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getComponentInstance(PortalComponentItemFacade.java:160)

at com.sapportals.portal.prt.core.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:732)

at com.sapportals.portal.prt.component.PortalComponentContext.getComponent(PortalComponentContext.java:103)

at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:242)

... 51 more

Caused by: com.sapportals.portal.prt.core.broker.PortalApplicationNotFoundException: Could not find portal application com.sap.pct.hcm.orgmanagementeventing

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.prepare(PortalApplicationItem.java:415)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.prepare(PortalApplicationItem.java:387)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem._refresh(PortalApplicationItem.java:507)

at com.sapportals.portal.prt.core.broker.PortalApplicationItem.getCoreLoader(PortalApplicationItem.java:1360)

at com.sapportals.portal.prt.core.broker.PortalComponentItem.getClassLoader(PortalComponentItem.java:569)

at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getClassLoader(PortalComponentItemFacade.java:102)

at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:228)

... 55 more

#

Sandeep, I looked at the permissions as you suggested and it has the permissions that you mentioned.

Thanks

[praveenkumar_gudapati · Accepted solution]

Hi,

From the logfile the problem occurs due to missing com.sap.pct.hcm.orgmanagementeventing application.

So check if com.sap.pct.hcm.orgmanagementeventing.par file is deployed on your portal, if not deploy it.

Also check that com.sap.pct.hcm.orgmanagementeventing is present in SharingReference of your present application's portalapp.xml.

Regards,

Praveen Gudapati

[randy_reed]

Praveen, that did it. It turns out we were missing a few other par files as well but once we uploaded all the missing ones, our error message went away.

Thanks for all the help!

Randy

[Former Member]

Hello Randy Reed,

can you paste complete error log file.

Thanksyou,

regards

Vijai

[Former Member]

Hi Randy,

It could be a permissions issue.

Go to System Admin-> Permissions -> Portal Content -> Content Provided by SAP -> End User Content ->MSS and check for the permissions there.

You might want to check if there is a everyone group, which is assigned a read permission and enduser is appropriately ticked or atleast the super admin role defined there.

Hope that helps.

Cheers,

Sandeep Tudumu