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Popup Notification while using FFID & Notification to leads

Sankar_Aravind
Participant
0 Kudos
159

Hi Experts,

Good day.

Could you please advise your thoughts on the below items or any other suggestions. 

1) While logging in to FFIDs analysts are providing Reason codes and transaction details. 

So, can we create any popup message to make them cautious about the usage further ? 

2) I want to escalate to next stage whether there will be same controllers in the next stage , but an additional notification will trigger to managers for those logs which are not approved for more than 10 days. 

or in other words, i want to trigger notification (just notification) to leads for those logs which are not approved for more than 10 days. 

 

Please help. 

 

Thank you. 

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olgavlachova
Explorer
0 Kudos

Hello Sankar, I would like to ask - why so complicated process? By my experience, more people involved in the cascade bring more troubles and delays. Maybe is GRC understood as crucial SAP system by business in your company so they prioritise any GRC related request. But it would be rare, I guess.

From my point of view is the most critical and important the phase "request for an access to FFID". Because if approved, Firefighter will get powerful access rights in SAP Production system and even if are changes logged, once done, no simple way back.

That's why I prefer the prevention - to be careful at beginning by approving the access to FFID. FF Owner has to be sure whom to allow, also because of responsibility for.

Technical steps like to activate logon notification or reminder for pending FF Log Reviews (especially if there is no choice to reject as is possible for role assignment) cannot cover wrong decision done by FF Owner.

Have a nice day.