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Polcy Configurations is missing

Former Member
0 Kudos

Hi Portal Gurus,

Polcy Configurations is missing in Security Provider service in Visual Administrator. Iam not able to login to Visual Administrator its giving an error"

Error while connecting".But J2EE Engine is up and running .when I check in visualadminconsole log saying "logon module not suceeded"

I tried to apply the solution given by sap as follows in configuration tool ..

Configurations -> security -> authentication -> UME User Store. etc...

But still Iam not able to ..

Is there anyway to recover Policy configuration ?



Accepted Solutions (0)

Answers (1)

Answers (1)

Active Contributor
0 Kudos


check the SAP MMC, all services are started. if not restart the server.


Jawahar Govindaraj

Former Member
0 Kudos

Hi Tami,

You can login to config tool and then activate the SAP* user and then try logging in the visual administrator.

check this link in

SAP library -->SAP Netweaver -->Security --> Identity Management -->user Management Engine --> UME user Administration --> Activating the Emergency user