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PO Release strategy Workflow issue

Former Member
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114

Hi All Workflow Experts,

I need a help in one of the workflows in our project.The workflow is for PO Release Strategy.The problem is in the Production environment and is as mentioned below:

''Users are complaining of irrelevant mails with subject "PRD: PO auto release code" delivered to their lotus notes inbox from SAP workflow. Mail does not carry any further details like whats the PO number etc. In some cases this mail should not be delivered to the recipients as they have nothing to do with PO release strategy approval process.''

As I am not very old in Workflows I want to know where should I start from? I mean what all are the possible

areas where I should look into? Also this issue cannot be replicated in QA environment? So is there any environment specific thing I should do?

Please advice.

Thanks,

Saket.

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Thanks.Solved

saumya_govil
Active Contributor
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Hi Saket,

Check who are set as the Recipient types of the workflow mail "PRD: PO auto release code". Also check the condition when the mail is getting send. Check at occurance of what event is the mail getting send to the users. Debug the workflow to fidn out these details and check where the issue really is.

Do post your comments if you find any confusion about the same.

For assistance on workflows, the following links would help you:

http://saptechnical.com/Tutorials/Workflow/Workflow.htm

https://www.sdn.sap.com/irj/scn/wiki?path=/display/abap/workflow%252bscenario

/people/sapna.modi/blog/2007/02/19/workflows-for-dummies--introductionpart-i

Hope this helps!

Regards,

Saumya

Former Member
0 Kudos

Hi Saket,

Check the Agent assigned in the Mail of the WF Task. I think in the mail STep, the Agent is 'General Task', so only its sending mail to all users.

Kindly check and revert.

Regards,

Kanika