Planned events in OPInt

[kevin_wilson2]

When dealing with an Order to Cash process we create planned events for when a delivery is created and shipped. This plan is created at the time the sales order schedule line is confirmed.

So we need a process that looks like this:

ORder create -> Confirmed -> Del create -> Del shipped

The 2 delivery events dates are only established when the confirmed event is received and it should contain the dates for the following 2 delivery events. Is this possible with OPInt? If so how?

[Archana · Accepted solution]

Hello Kevin,

In your case, I am assuming your process is already implemented in a way that Delivery create and shipped date are entered in the system only when the order is confirmed.

SAP OPInt works on events and their timestamp. So you can have 2 activities ORDER and DELIVERY with events as Created and Confirmed for ORDER and Create and Shipped for DELIVERY. So until event Delivery --> Create is logged Activity DELIVERY will not start.

Hint : You can think of putting a trigger into ORDER table so that whenever the status Confirmed is reached, there is an insert into DELIVERY table.

There are various modeling ways depending upon the environment. You need to be specific on certain things like (a) Do you want to model the O2C scenario in SAP OPInt ?  (b) Do you have SAP Process Observer model established for you O2C etc.

Regards,
Archana