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Phase not getting reflected in Process Visisbility

Keerthana
Participant
0 Kudos

Hi,
I am trying to add phase in Process Visibility scenario, but even though the events associated with start of phase is triggered, the phase status is shown as 'Not started' in the PV dashboard. Can anyone help me with this.
Note: The whole process is completed but still its showing phase not started.
Regards,
Keerthana

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I057028
Associate
Associate
0 Kudos

Hi Keerthana,

Could you check the Process Path and can you see the same event that is configured for phase being shown ? The process might be completed as the end event is observed. Please attach screen shots of process path and the phase configuration.

Thanks,
Sandhya