Personas 3.0 SP3 Flavor lost after saving

[former_member236626]

We applied SP3 and then the first time editing a flavor, then saving, the flavor name still exists but running the flavor, it appears as the standard transaction.  Subsequently learned that there is a known issue that causes "data loss" and we need to apply the latest note version to fix  Is this the same issue that I have experienced?  Is there any way to recover the flavor beyond a client restore?  

[SebastianSteinhauer]

Hi Rob,

we ask customers to apply the latest SAP Screen Personas 3.0 front-end note as mentioned in http://service.sap.com/sap/support/notes/2295995 to correct a problem that can occur in one very specific cases when using templates. 

However your description does not sound like this is what happened here. Can you do me a favor and open an incident for this (with an open connection). We have not seen the behavior you are describing before, and would like to double-check what happened in your system.

Cheers,

--

Sebastian Steinhauer

SAP Screen Personas

Product Owner

[former_member236626]

Hi Sebastian,

I did log an incident.  Any help is appreciated, as we have lost a significant amount of work.

Thanks,

Rob

[sushant_priyadarshi]

hi rob

can you tell the incident number?

Regards,

Sushant

[former_member236626]

Hi Sushant,

Here is the number:

0120050409  0000005308  2016

Thanks,

Rob