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Performance Issues SolDoc and IE11

Former Member
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Hi,

we just upgraded to Solution Manager 7.2

We are facing massive performance issues with IE 11

Chrome and firefox are working perfectly.

Anyone else experiencing such issues?

Cheers

Uli

Accepted Solutions (1)

Accepted Solutions (1)

former_member190969
Active Contributor
0 Kudos

Hi Uli,
there were several performance issues with IE11. One was fixed by microsoft a year ago.

https://www.microsoft.com/en-us/download/details.aspx?id=48440 so current versions of IE11 are working better. But we still have the problem that the context menu takes 2-3 seconds to open in IE 11. This issue is still in process by the WebDynpro team.

Kind Regards
Andreas

Answers (4)

Answers (4)

former_member190969
Active Contributor
0 Kudos

We now got a new note from WebDynpro colleagues which avoids that the whole screen is rendered when the context menu is called in IE11. This fix makes the context menu in IE very fast.:

2636146 - ContextMenu: Performance improvement when opening the context menu

rohan_parikh3
Discoverer
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We are also upgrading to Solution Manager 7.2. During testing and usage in DEV, we have observed the Process Management UI via browser (SOLDOC, SOLADM) is EXTREMELY slow to the point it is nearly unusable with our default browser Internet Explorer. It takes between 8-10 seconds to open a menu, save, select a row etc.

This is a bad user experience for 1000s of impacted users who do not wish to continue using the system like this. For a large company like ours, we cannot enforce all users to download another browser such as Chrome / Firefox as this is not supported and by default all URLs open with IE anyway.

Does not make sense how SAP has been able to release Solution Manager 7.2 with this major limitation.

Former Member
0 Kudos

Hi Ulrich,

We're having the same problems, I think even worse because we use IE 11 on Citrix. You said the problem was resolved by a Windows Update....could you elaborate on this please...

Regards,

Guy

Former Member
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Follow-up to my earlier comment.....we moved to Chrome and the difference is night and day ! 1/4 second context menu response vs. up to 8 seconds on IE; and that on a very outdated version of Chrome as well.

Former Member
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It was actually resolved by a Windows Update 😕