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Opening web page link on EP opens different page

Former Member
0 Kudos
41

Dear Portal Gurus,

In the Intranet, if we send an auto generated email alert to a user, we can embed a link which user can click, open the web page and complete the action required from his end and close the link.

However, if we do the same thing for email generated by SAP with a link for a web page on the SAP Portal, and a user clicks on the link then sometimes one default page is displayed. It does not open the page directed by the link.

How do we resolve this?

Thanks in advance

M

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi M,

Have you considered using the Portal Quicklink functionality? I reckon you want to send an e-mail to your users with an embedded url that directs the user directly to one specific iView or page. You can achieve this by implementing the 'Quicklink'-parameter in the iView or page definition.

Check out this url for more information: [SAP Help on the Quick Link property in iViews and pages|http://help.sap.com/saphelp_nw04/helpdata/en/97/b0ef8b24a64ae884f0ab246e54cae5/frameset.htm]

You could also try to delete navigation cache.

Check out this url for more information: [SAP Help on navigation within the Portal|http://help.sap.com/saphelp_nw04/helpdata/en/04/90320fb9994fcf9293497eead06614/frameset.htm]

Good luck & Best regards,

Jan Laros