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Not able to login Designer

Former Member
0 Kudos
85

Hi

I am facing the below error while loging to Designer.

[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Unable to log on: Could not connect to server

lexbod.c-a-m.com. Please check that the server name is correct, and that the server is running.

(hr=#0x80042a01)

I referred many forum threads but didn't get any solution.

1. I am using SAP authentication as it is integration project.

2. Kept server name at hosts file.

3. Able to login using Infoview

4. Able to login using QaaWS client

5. I am connecting to BO using client VPN.

6. People who are there direclty on client network are able to login designer.

Please share your thoughts.

Thank you

Praveen

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Praveen,

Please check the roles available for your user id in Business objects CMC console, ur user id should have access in the below CMC screen,

CMC --> Applications --> Designer --> (Right click) User security --> Add prinicipals --> Add ur user id

Hope this will works for you.

Regards,

Chithambar.

Former Member
0 Kudos

Ingo: thank you for your reply. Please find my answers.

are you able to logon to the SAP system via SAP GUI ?

- Yes. I am able to login to SAP using SAP logon pad.

are you able to logon to the Universe Designer with other credentials ?

- No. We are not able to login with other credentials.

-


Chithambar:

As updated, i am able to connect to Designer when login directly from client network(at client location).

Facing problem when connecting client network using VPN(from offshore).

Former Member
0 Kudos

Ingo: thank you for your reply. Please find my answers.

are you able to logon to the SAP system via SAP GUI ?

- Yes. I am able to login to SAP using SAP logon pad.

are you able to logon to the Universe Designer with other credentials ?

- No. We are not able to login with other credentials.

-


Chithambar:

As updated, i am able to connect to Designer when login directly from client network(at client location).

Facing problem when connecting client network using VPN(from offshore).

IngoH
Active Contributor
0 Kudos

Hi,

which indicates that there is an issue with the VPN. would suggest you talk to the IT group to see if all necessary ports are open.

ingo

IngoH
Active Contributor
0 Kudos

Hi,

are you able to logon to the SAP system via SAP GUI ?

are you able to logon to the Universe Designer with other credentials ?

regards

Ingo