No Business Partner created automatically in PPOMA_CRM

[former_member269022]

Hi

We have been trying to create an Organizational Model for our Support Team to be used in Service Desk. However, when creating this Org Model (consisting of Teams and Team Members), a Business Partner is not being created and assigned directly to each object in that model. The columns in that transaction for each model are Assignment Plan (CRM), Code, ID, Business Partner, Valid From....etc.

Now, the documentation states that the system automatically creates and assigns a BP but its not doing it.

Alternatively, we tried creating BPs in transaction BP but are not able to assign them within the Org Model.

Can someone please help? We have been stuck for hours without much progress.

Thank you in advance

[Former Member · Accepted solution]

>

Go to the following IMG path: Customer Relationship Management -> Master Data -> Business Partner -> Integration Business Partner-Organization Management -> Set Up Integration with Organizational Management.
Find the entries starting with HRALX. You should have those entries:
u2022	HRLAX - HRAC with the value u2018X', if you don't create this entry in the table and Save.
u2022	HRLAX-OBPON with the value u2018ON', if you don't create this entry in the table and Save.