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New Installation XI4 SIA error

former_member188977
Contributor
0 Kudos

Hi all, we have installed XI4 over LINUX EL5/ ORACLE according to documentation.

Installation finished successfuly, but SIA doesn't start.

log said:

Invalid bootstrap line: bootstrap file.

|5994D303FF134064BBFA803A5FA459DE8|2011 10 06 13:17:07.730|-0300|>>|A| |SIA_suarbuwol8d01| 2182| 1|main | ||||||||||||||||||||com.businessobjects.cad.syslo

g||Server Intelligence Agent has failed to initialize because the bootstrap file is invalid. Please restore your bootstrap file from your backup.

Server Intelligence is initializing itself from the backup bootstrap file /usr/sap/sap_bobj/enterprise_xi40/linux_x64/_boe_suarbuwol8d01.bootstrap.backup because the ma

in bootstrap file /usr/sap/sap_bobj/enterprise_xi40/linux_x64/_boe_suarbuwol8d01.bootstrap is inaccessible or invalid.

5994D303FF134064BBFA803A5FA459DE9

2011 10 06 13:17:07.730

-0300

>>

A

SIA_suarbuwol8d01

2182

1

main

com.businessobjects.cad.log

Failed to initialize Server Manager.

file /usr/sap/sap_bobj/enterprise_xi40/linux_x64/_boe_suarbuwol8d01.bootstrap exists but is empty. Same with /usr/sap/sap_bobj/enterprise_xi40/linux_x64/_boe_suarbuwol8d01.bootstrap.backup

Thanks in advance,

IV

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former_member188977
Contributor
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The problem was security access for the database.

rkresha
Participant
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Can you ellaborate? What access was missing or what access does it currently have?

rkresha
Participant
0 Kudos

So we finally got it up and running. SAP was able to provide us some new dbcheck library files to get it working with Oracle, specifically

platform.services.cms.cpp.dbcheck-4.0-core-64/libBCM.so

platform.services.cms.cpp.dbcheck-4.0-core-64/libBCM.so.4.0

and also it is important to note that passwords will cause an issue, specifically the "$" sign will not work, I suspect that theinstallation treats it as an OS level variable.... Note: escaping the "$" sign will allow you to connect to the database but the installation will still not work, so simply just stay away from the "$" sign.

Former Member
0 Kudos

rob,

Can  you supply these to libraries?

platform.services.cms.cpp.dbcheck-4.0-core-64/libBCM.so

platform.services.cms.cpp.dbcheck-4.0-core-64/libBCM.so.4.0