message "no administrator found"

[Former Member]

Hello All,

i am getting message in my inbox ( SBWP) <b>"no administrator found"</b>.

work item i am accessing is in READY status with me there are 2 more users which are assigned to the position. when i click on the work item in my inbox i get this message.

checking the message where used list i find message comes from FM

<b>RH_WI_AGENT_EXECUTE_CHECK</b>

message class 5W message no 140.

i dont know how much relevant is this FM.

Regards,

Rushikesh.

[Former Member]

http://www.saptechnical.com/Tips/Workflow/NoAdministrator.htm

This might the solution you require.

Raja

[Former Member]

Hi Please make sure you assigned possible agent to your dialog task or make it general task

[sudhindra_chandrashekar]

Just go to the Menu path Settings->Workflow Settings->Refresh Organizational Environment. Once you do this the org strucutre is refreshed and you will be able to execute the workitem. It is generally called as the "Cindrella Principle" in workflow as the org strucutres get refreshed at the midnight.

Hope this helps,

Sudhi