4 weeks ago
Hi,
I'm trying to create new SAP ASE server in SUSE Linux 15.5 (AWS EC2 instance) manually. Doing fresh installation.
While installing(command: $SYBASE/$SYBASE_ASE/bin/srvbuildres -r $SetupDir/${DSQUERY}.rs) ASE 16.0 SP03 PL10 in "SUSE Linux Enterprise Server 15 SP5", master device installation is not completing.
In log I can see below error.
What is the issue? Am i missing something (e.g. any library...)
It is and AWS EC2 instance. Log snippet:
-----------------------------------
00:0000:00000:00000:2025/01/23 09:09:37.16 kernel Loaded encryption provider CommonCryptoLib 8.5.21 (), CryptoKernel version 8.5.21.
00:0000:00000:00000:2025/01/23 09:09:37.16 kernel INFORMATION: The FIPS Certified Crypto Kernel is not enabled.
00:0000:00000:00000:2025/01/23 09:09:37.16 kernel Begin processing to generate RSA keypair.
00:0000:00000:00000:2025/01/23 09:09:37.19 kernel Completed processing to generate RSA keypair.
00:0006:00000:00000:2025/01/23 09:09:37.19 kernel ASE - Dynamic Pluggable Component Interface is disabled
00:0006:00000:00000:2025/01/23 09:09:37.19 kernel Thread 6 (LWP 2299) of Threadpool syb_default_pool online as engine 0
00:0006:00000:00000:2025/01/23 09:09:37.19 kernel bucket manager consolidator online
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel Current process (0x30002) infected with signal 11 (SIGSEGV)
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel Current Process is running on Engine 0
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel server is using elf symbols for stack decoding (125635 symbols found)
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel Address 0x0x00007f7690089410 (), siginfo (code, address) = (2, 0x0x00007f7690089410)
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel **** Saved signal context (0x0x0000000148502dc0): ****
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel uc_flags: 0x7, uc_link: 0x(nil)
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel uc_sigmask: 0x7bfbf037 0xb 0x2 0x90089410
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel uc_stack: ss_sp: 0x(nil), ss_size: 0x0, ss_flags: 0x2
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel General Registers (uc_mcontext.gregs):
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel PC : 0x00007f7690089410 ()
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel RAX : 0x00007f7690089410 RBX : 0x00007f769000c3b0
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel RCX : 0x0000000000000003 RDX : 0x00007f7690143b00
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel RBP : 0x0000000148503e90 RSP : 0x0000000148503348
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel R8 : 0x0000000000000002 R9 : (nil)
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel R10 : 0x0000000000000001 R11 : 0x00007f76b0defaae
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel R12 : 0x00007f7690089410 R13 : 0x00007f76900022c0
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel R14 : 0x00000001485038d0 R15 : 0x00000001485038c0
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel RDI : 0x00007f76b16d55c0 RSI : 0x00007f7690093d70
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel RIP : 0x00007f7690089410 CSGSFS : 0x002b000000000033
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel TRAPNO : 0x000000000000000e ERR : 0x0000000000000015
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel EFL : 0x0000000000010202
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel **** end of signal context ****
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel pc: 0x000000000156418a pcstkwalk+0x487()
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel pc: 0x0000000001563b32 ucstkgentrace+0x212()
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel pc: 0x0000000001560272 ucbacktrace+0x54()
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel pc: 0x000000000182870c terminate_process+0x1a8c()
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel pc: 0x0000000001591d1a kisignal+0x87e()
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel pc: 0x00007f7690089410 ()
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel pc: 0x00000000021f931b Snap::Validate()+0x3b()
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel pc: 0x000000000186381d SnapValidation+0xfd()
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel pc: 0x00000000008d8cc1 dsinit+0x1841()
00:0006:00000:00000:2025/01/23 09:09:37.21 kernel end of stack trace, kernel service process: kpid 196610
00:0005:00000:00000:2025/01/23 09:10:02.09 kernel Adaptive Server had 28634 major and 5551 minor page faults since boot, and 28634 major and 5551 minor page faults in last 25000 milliseconds.
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But in another Suse Linux server(not EC2 instance), where the master got created successfully log shows like below:
----------------------------------------------
00:0000:00000:00000:2024/07/13 12:35:19.53 kernel Loaded encryption provider CommonCryptoLib 8.5.21 (), CryptoKernel version 8.5.21.
00:0000:00000:00000:2024/07/13 12:35:19.53 kernel INFORMATION: The FIPS Certified Crypto Kernel is not enabled.
00:0000:00000:00000:2024/07/13 12:35:19.53 kernel Begin processing to generate RSA keypair.
00:0000:00000:00000:2024/07/13 12:35:19.54 kernel Completed processing to generate RSA keypair.
00:0002:00000:00000:2024/07/13 12:35:19.54 kernel ASE - Dynamic Pluggable Component Interface is disabled
00:0002:00000:00000:2024/07/13 12:35:19.54 kernel Thread 2 (LWP 8274) of Threadpool syb_default_pool online as engine 0
00:0002:00000:00000:2024/07/13 12:35:19.54 kernel bucket manager consolidator online
00:0002:00000:00000:2024/07/13 12:35:19.56 server No active traceflags
00:0002:00000:00002:2024/07/13 12:35:19.57 kernel libomni1 - Component Integration Services: using 'SAP Client-Library/16.0 SP03 PL10/P-EBF29829/DRV.16.0.03.10/Linux x86_64/Linux 2.6.18-128.el5 x86_64 Native Threads/BUILD1600-027/64bit/OPT/Tue Apr 6 02:40:20 2021'
00:0002:00000:00002:2024/07/13 12:35:19.57 server Local cache partition number has been auto tuned to 4 for default data cache cache.
00:0002:00000:00002:2024/07/13 12:35:19.89 server Size of the 16K memory pool for each cachelet (default data cache, total cachelets:4 😞 131072 Kb
00:0002:00000:00002:2024/07/13 12:35:19.98 server Size of the 2K memory pool for each cachelet (default data cache, total cachelets:4 😞 1434112 Kb
00:0002:00000:00002:2024/07/13 12:35:19.98 server Size of the 16K memory pool for each cachelet (dbccdb_cache, total cachelets:1 😞 10240 Kb
00:0002:00000:00002:2024/07/13 12:35:19.98 server Size of the 2K memory pool for each cachelet (dbccdb_cache, total cachelets:1 😞 30720 Kb
00:0002:00000:00002:2024/07/13 12:35:19.98 server Opening Master Database ...
00:0002:00000:00002:2024/07/13 12:35:20.00 server Loading ASE's default sort order and character set
00:0002:00000:00002:2024/07/13 12:35:20.00 server Recovering database 'master'.
00:0002:00000:00002:2024/07/13 12:35:20.00 server Started estimating recovery log boundaries for database 'master'.
00:0002:00000:00002:2024/07/13 12:35:20.00 server Database 'master', checkpoint=(47995, 15), first=(47995, 15), last=(47995, 15).
00:0002:00000:00002:2024/07/13 12:35:20.00 server Completed estimating recovery log boundaries for database 'master'.
00:0002:00000:00002:2024/07/13 12:35:20.00 server Started ANALYSIS pass for database 'master'.
00:0002:00000:00002:2024/07/13 12:35:20.00 server Completed ANALYSIS pass for database 'master'.
00:0002:00000:00002:2024/07/13 12:35:20.00 server Log contains all committed transactions until 2024/07/13 12:32:37.18 for database master.
00:0002:00000:00002:2024/07/13 12:35:20.00 server Started REDO pass for database 'master'. The total number of log records to process is 1.
00:0002:00000:00002:2024/07/13 12:35:20.00 server Completed REDO pass for database 'master'.
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Request clarification before answering.
According to SAPNote 2489781 and SAPNote 2531326, SuSE 15.5 should be supported. (There is also a hyperscaler entrypoint SAPNote 2922454 with additional information and links).
However, SAPNote 3018138 also states that the error you may be receiving is fixed in SP03PL11 and higher. I would suggest moving fully to SP03PL15 (if remaining on SP03 is the current priority) as it is the last PL of SP03. If the problem is not fixed then, please open a support incident ASAP.
Chris
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