MAIN_NEWBAS/STARTSAP_NBAS

[former_member641698]

Hi All,

I get an error on the downtime phase. you can see that below. I read some topics here and I applied them such as snc/enable = 0, em/address_space_MB. Also I share logs.

SAPup.ECO

EXECUTING U:\usr\sap\SID\\exe\sapcontrol.exe -prot PIPE -host xxxx -nr 00 -function StartWait 300 10 18.04.2020 10:54:50 Start OK 18.04.2020 10:55:20 StartWait FAIL: process disp+work.EXE Dispatcher not running SAPup> Process with PID 4556 terminated with status 2 at 20200418105520! SAPup> Starting subprocess in phase 'STARTSAP_NBAS' at 20200418105520 ENV: DBMS_TYPE=mss ENV: JAVA_HOME=U:\usr\sap\PJT\SYS\exe\jvm\NTAMD64\sapjvm_4.1.059\sapjvm_4 ENV: PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC ENV: PATH=U:\usr\sap\SID\\exe;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Program Files\EMC NetWorker\nsr\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\ManagementStudio\;C:\Program Files (x86)\Microsoft SQL Server\120\DTS\Binn\;U:\usr\sap\SIDSYS\exe\uc\NTAMD64 ENV: RSEC_SSFS_DATAPATH=\\xxxxx\sapmnt\SID\SYS\global\security\rsecssfs\data ENV: RSEC_SSFS_KEYPATH=\\xxxxx\sapmnt\SID\SYS\global\security\rsecssfs\key ENV: SAPSYSTEMNAME=SID *DBENV: dbs_mss_schema= ENV: rsdb_ssfs_connect=0 *DBENV: (auth_shadow_upgrade) PWD: X:\SUM\SUM\abap\tmp EXECUTING U:\usr\sap\sid\exe\sapcontrol.exe -format script -prot PIPE -host xxxxx -nr 00 -function GetProcessList 18.04.2020 10:55:20 GetProcessList OK 0 name: msg_server.EXE 0 description: MessageServer 0 dispstatus: GREEN 0 textstatus: Running 0 starttime: 2020 04 18 10:54:50 0 elapsedtime: 0:00:30 0 pid: 5256 1 name: enserver.EXE 1 description: EnqueueServer 1 dispstatus: GREEN 1 textstatus: Running 1 starttime: 2020 04 18 10:54:50 1 elapsedtime: 0:00:30 1 pid: 4312 2 name: disp+work.EXE 2 description: Dispatcher 2 dispstatus: GRAY 2 textstatus: Stopped 2 starttime: 2020 04 18 10:54:50 2 elapsedtime: 0:00:18 2 pid: -1

SAPup_troubleticket.log

Abstract of log file 'X:\SUM\SUM\abap\log\STARTSAP.LOG' ------------------------------------------------------------- 3 ETQ120 20200418105450: PID 308 execute 'U:\usr\sap\sid\DVEBMGS00\exe\sapcontrol.exe -format script -prot PIPE -host XXXX -nr 00 -function GetProcessList', output written to 'X:\SUM\SUM\abap\log\SAPup.ECO'. 3WETQ123 20200418105450: PID 308 exited with status 4 '' (time: 0.00 real) 1 ETQ399 SYSTEM HEALTH MANAGER: System is down, go on with start action 1 ETQ399 SAPCONTROL MANAGER: StartWait with host: XXXX

and instance: 00 3 ETQ120 20200418105450: PID 4556 execute 'U:\usr\sap\PBT\DVEBMGS00\exe\sapcontrol.exe -prot PIPE -host XXXX -nr 00 -function StartWait 300 10', output written to 'X:\SUM\SUM\abap\log\SAPup.ECO'. 3WETQ123 20200418105520: PID 4556 exited with status 2 '' (time: 0.00 real) 1 ETQ399 SYSTEM MANAGER: SAPControl action START failed for instance 00 ('SAPCONTROL MANAGER: call (sapcontrol.exe) failed with return code '-1' 1 ETQ399 '). 1 ETQ399 SYSTEM MANAGER: CheckSystemStatus. 1 ETQ399 SAPCONTROL MANAGER: getProcessList with host: XXXX and instance: 00 3 ETQ120 20200418105520: PID 4456 execute 'U:\usr\sap\PBT\DVEBMGS00\exe\sapcontrol.exe -format script -prot PIPE -host XXXX -nr 00 -function GetProcessList', output written to 'X:\SUM\SUM\abap\log\SAPup.ECO'. 3 ETQ123 20200418105520: PID 4456 exited with status 0 '' (time: 0.00 real) 1EETQ399 SYSTEM MANAGER: START of mandatory instance 00 on server XXXXhas failed 2EETQ354 Starting system failed, rc="-1" 4 ETQ010 Date & Time: 20200418105520 1EETQ399 Last error code set is: Process U:\usr\sap\PBT\DVEBMGS00\exe/sapcontrol.exe exited with 2, see 1EETQ399X'X:\SUM\SUM\abap\log\SAPup.ECO' for details 1EETQ399XSystem start failed 1EETQ399XEarlier, validating the profile failed, see INSTANCE.OUT 1EETQ203 Upgrade phase "STARTSAP_NBAS" aborted with errors ("20200418105520")

[former_member641698]

Hey All,

I found the solution. First You gotta look at dev_disp log and It shows you the error. So your error might be about parameter. I changed em/address_space_MB paramater and the error is solved.