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MAIN_NEWBAS/STARTSAP_NBAS were negative!

Former Member
0 Kudos
2,185

Hi Expert,

We have this issue in Downtime phase

       Last error code set: Process D:\usr\sap\DLW\DVEBMGS00\exe/sapcontrol.exe exited with 2, see 'H:\SUM\abap\log\SAPup.ECO' for details<br/> System start failed<br/> Earlier, validating the profile failed, see INSTANCE.OUT    

This trouble ticket was created by SAPup on 20140223181007

-------------------------------------------------------------

SAPup broke during phase STARTSAP_NBAS in module MAIN_NEWBAS / Downtime II: Conversion, Main Import, XPRAs

Error Message: Process D:\usr\sap\DLW\DVEBMGS00\exe/sapcontrol.exe exited with 2, see 'H:\SUM\abap\log\SAPup.ECO' for details

System start failed

Earlier, validating the profile failed, see INSTANCE.OUT

SAPup LOG

CURRENTPHASE MAIN_NEWBAS/STARTSAP_NBAS

...started at 20140223172906

# Phase error status set: NO SYSTEM START

..finished at 20140223173446 with status FAILED.

# Error message set: 'RFC login to system DLW ashost UST2A041 nr 00 gwhost UST2A041 gwservice sapgw00 failed with code 1 key RFC_COMMUNICATION_FAILURE:

LOCATION    CPIC (TCP/IP) on local host with Unicode

ERROR       partner '165.28.146.55:3300' not reached

TIME        Sun Feb 23 17:34:26 2014

RELEASE     721

COMPONENT   NI (network interface)

VERSION     40

RC          -10

MODULE      nixxi.cpp

LINE        3285

DETAIL      NiPConnect2: 165.28.146.55:3300

SYSTEM CALL connect

ERRNO       10061

ERRNO TEXT  WSAECONNREFUSED: Connection refused

COUNTER     117

System start failed

Earlier, validating the profile failed, see INSTANCE.OUT'

...begin dialog at 20140223173449

...end dialog at 20140223180848

..answered at 20140223180848.

-> decided to try again.

CURRENTPHASE MAIN_NEWBAS/STARTSAP_NBAS

...started at 20140223180848

# Phase error status set: NO SYSTEM START

..finished at 20140223181007 with status FAILED.

# Error message set: 'Process D:\usr\sap\DLW\DVEBMGS00\exe/sapcontrol.exe exited with 2, see 'H:\SUM\abap\log\SAPup.ECO' for details

System start failed

Earlier, validating the profile failed, see INSTANCE.OUT'

...begin dialog at 20140223181010

INSTANCE LOG

SAPup> Starting subprocess in phase 'MOD_PFPAR_BAS' at 20140223141142

    ENV: CLASSPATH=H:\DVD\51041943_\db2jcc.jar;H:\DVD\51041943_\db2jcc_license_cisuz.jar;H:\DVD\51041943_\db2jcclu.jar;H:\DVD\51041943_\db2jcc4.jar

    ENV: DB2CODEPAGE=819

    ENV: DB2_CLI_DRIVER_INSTALL_PATH=D:\usr\sap\DLW\SYS\global\db2\WINDOWS_AMD64\db2_clidriver

    ENV: DB2_MAX_RETRY=50

    ENV: DBMS_TYPE=db2

    ENV: JAVA_HOME=H:\SUM\jvm\jre

    ENV: PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

    ENV: PATH=H:\SUM\abap\exe;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Enterprise Server\Utils;C:\Program Files\BMC Software\CI\common\globalc\bin\Windows-x86;C:\Program Files\BMC Software\CI\common\globalc\bin\Windows-x86-64;C:\Program Files\BMC Software\Patrol3\BEST1\7.5.10\bgs\bin;D:\SAP\SUNJAVA\bin;D:\SAP\SUNJAVA\bin;D:\usr\sap\QLW\SYS\exe\nuc\NTAMD64;D:\usr\sap\DLW\DVEBMGS00\exe;D:\usr\sap\DLW\SYS\exe\nuc\NTAMD64;D:\usr\sap\DLW\SYS\exe\nuc\NTAMD64\db2_clidriver\bin;D:\usr\sap\DLW\SYS\global\db2\WINDOWS_AMD64\db2_clidriver\bin;D:\SAP\SUNJAVA\bin

    ENV: R3_JCL_WAIT_TIME=1

    ENV: SAPSYSTEMNAME=DLW

    ENV: SDB2_DEBUG=0

    ENV: dbs_db2_alter_catlg=0

    ENV: dbs_db2_con_profile=H:\SUM\abap\DLW\SYS\global\connect.ini

    ENV: dbs_db2_no_chkstogroup=1

    ENV: dbs_db2_sap_stosid=1

    ENV: dbs_db2_schema=SAPR3

    ENV: dbs_db2_ssid=DLW

    ENV: dbs_db2_use_defer_yes=-1

    ENV: dbs_db2_use_define_no=1

    ENV: dbs_db2_use_drda=1

    ENV: dbs_db2_user=DLWDB2C

EXECUTING H:\SUM\abap\exe\sappfpar.EXE  check "pf=D:\usr\sap\DLW\SYS\profile\DLW_DVEBMGS00_UST2A041 "

================================================================================

==   Checking profile:     D:\usr\sap\DLW\SYS\profile\DLW_DVEBMGS00_UST2A041

================================================================================

***WARNING: Unexpected parameter: DB2DB6EKEY =0

***WARNING: Unexpected parameter: SETENV_00 =DIR_LIBRARY=D:\usr\sap\DLW\DVEBMGS00\exe

***WARNING: Unexpected parameter: SETENV_01 =DIR_LIBRARY=D:\usr\sap\DLW\DVEBMGS00\exe

***WARNING: Unexpected parameter: SETENV_04 =DB2_CLI_DRIVER_INSTALL_PATH=D:\usr\sap\DLW\DVEBMGS00\exe\db2_clidriver

***WARNING: Unexpected parameter: SETENV_05 =dbs_db2_user=DLWDB2C

***WARNING: Unexpected parameter: SETENV_06 =DB2CODEPAGE=819

***WARNING: Unexpected parameter: auth/auth_number_in_userbuffer =5000

***WARNING: Unexpected parameter: dbs/db2/alter_catlg =0

***WARNING: Unexpected parameter: dbs/db2/max_priqty =72000

***WARNING: Unexpected parameter: dbs/db2/max_retry =50

***WARNING: Unexpected parameter: dbs/db2/no_chkstogroup =1

***WARNING: Unexpected parameter: dbs/db2/nupd_stop =00C90096,00E7000F,00C20031,00C20255,00C900A5

***WARNING: Unexpected parameter: dbs/db2/pcon =1

***WARNING: Unexpected parameter: dbs/db2/sap_stosid =1

***WARNING: Unexpected parameter: dbs/db2/use_lockmax_system =1

***WARNING: Unexpected parameter: es/implementation =flat

***WARNING: Unexpected parameter: rdisp/system_needs_spool =false

***WARNING: Unexpected parameter: rsau/local/file =D:\usr\sap\DLW\DVEBMGS00\log\++++++++.AUD

***WARNING: Unexpected parameter: rsdb/pmandt =000

***WARNING: Unexpected parameter: rspo/spool_id/use_tskh =0

***WARNING: Unexpected parameter: stat/smtp =5

***ERROR: Maximum shared memory segment size exceeded

================================================================

Shared memories exceeding size limit

Key:        6  Size:  1384448000 (1320.3 MB) ABAP program buffer         

SOLUTIONS: (1) reconfigure your operating system for shared memory

               segment size of 2048.0 MB minimum

           (2) configure smaller SAP buffers

          

Shared memory disposition overview

================================================================

Key:        1  Size:        2500 (   0.0 MB) System administration       

Key:        2  Size:    50270860 (  47.9 MB) Disp. administration tables 

Key:        3  Size:    33432000 (  31.9 MB) Disp. communication areas   

Key:        4  Size:      522448 (   0.5 MB) statistic area              

Key:        5  Size:        4096 (   0.0 MB) SCSA area                   

Key:        6  Size:  1384448000 (1320.3 MB) ABAP program buffer         

Key:        7  Size:       14838 (   0.0 MB) Update task administration  

Key:        8  Size:   134217828 ( 128.0 MB) Paging buffer               

Key:        9  Size:   268435556 ( 256.0 MB) Roll buffer                 

Key:       11  Size:      500000 (   0.5 MB) Factory calender buffer     

Key:       12  Size:     6000000 (   5.7 MB) TemSe Char-Code convert Buf.

Key:       13  Size:    40500000 (  38.6 MB) Alert Area                  

Key:       14  Size:    35000000 (  33.4 MB) Presentation buffer         

Key:       16  Size:       22400 (   0.0 MB) Semaphore activity monitoring

Key:       17  Size:     2754336 (   2.6 MB) Roll administration         

Key:       18  Size:      917604 (   0.9 MB) Paging adminitration        

Key:       19  Size:    92000000 (  87.7 MB) Table-buffer                

Key:       30  Size:       35840 (   0.0 MB) Taskhandler runtime admin.  

Key:       31  Size:     8412000 (   8.0 MB) Dispatcher request queue    

Key:       33  Size:    40960000 (  39.1 MB) Table buffer, part.buffering

Key:       34  Size:    52428800 (  50.0 MB) Enqueue table               

Key:       41  Size:       10000 (   0.0 MB) DB statistics buffer        

Key:       42  Size:    27648992 (  26.4 MB) DB TTAB buffer              

Key:       43  Size:    68358392 (  65.2 MB) DB FTAB buffer              

Key:       44  Size:    13062392 (  12.5 MB) DB IREC buffer              

Key:       45  Size:    10502392 (  10.0 MB) DB short nametab buffer     

Key:       46  Size:       20480 (   0.0 MB) DB sync table               

Key:       47  Size:     8193024 (   7.8 MB) DB CUA buffer               

Key:       48  Size:      300000 (   0.3 MB) Number range buffer         

Key:       49  Size:     2769392 (   2.6 MB) Spool admin (SpoolWP+DiaWP) 

Key:       51  Size:    18000000 (  17.2 MB) Extended memory admin.      

Key:       52  Size:      180000 (   0.2 MB) Message Server buffer       

Key:       54  Size:    40968192 (  39.1 MB) Export/Import buffer        

Key:       55  Size:        8192 (   0.0 MB) Spool local printer+joblist 

Key:       57  Size:     1572864 (   1.5 MB) Profilparameter in shared mem

Key:       58  Size:        4096 (   0.0 MB) Enqueue ID for reset        

Key:       62  Size:    85983232 (  82.0 MB) Memory pipes                

Key:       63  Size:      409600 (   0.4 MB) ICMAN shared memory         

Key:       64  Size:     4202496 (   4.0 MB) Online Text Repository Buf. 

Key:       65  Size:   245768192 ( 234.4 MB) Export/Import Shared Memory 

Key:       81  Size:       21760 (   0.0 MB) Security Audit Log          

Key:     1002  Size:      400000 (   0.4 MB) Performance monitoring V01.0

Nr of operating system shared memory segments: 42

Shared memory resource requirements estimated

================================================================

Total Nr of shared segments required.....:         42

Shared memory segment size required min..: 1384448000 (1320.3 MB)

Swap space requirements estimated

================================================

Shared memory....................: 2555.1 MB

Processes........................:  288.4 MB

Extended Memory .................: 4096.0 MB

------------------------------------------------

Total, minimum requirement.......: 6939.5 MB

Process local heaps, worst case..: 24576.0 MB

Total, worst case requirement....: 31515.5 MB

Errors detected..................:    1

Warnings detected................:   21

SAPup> Process with PID 6624 terminated with status 1 at 20140223141143!

Do you know how to fix it?

Thanks

Nicolas Merlani

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Reagan
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello

Reduce the size of the parameter abap/buffersize and restart the SAP system.

I see you have raised multiple threads.

Cancel one of the threads. http://scn.sap.com/thread/3507516

Regards

RB

Former Member
0 Kudos

Hi RB

i have this parameter:

abap/buffersize = 1300000

Now number i need to set?

Thanks

Nicolas

Reagan
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Nicolas

Try setting the value to 1000000 and restart the SAP instance.

After changing the parameter run sappfpar against the instance profile and see what the output is.

If possible restart the Windows to clean the memory.

Regards

RB

Former Member
0 Kudos

RB ,

I restarted windows and now the error change to:

Logs:

1 ETQ359 RFC Login to: System="DLW", AsHost="UST2A041" Nr="00", GwHost="UST2A041", GwService="sapgw00"

2EETQ231 RFC Login failed

1 ETQ399 SYSTEM MANAGER: SAPControl action START failed for instance 00.

1 ETQ399 SYSTEM MANAGER: CheckSystemStatus.

1 ETQ399 SAPCONTROL MANAGER: getProcessList with host: UST2A041 and instance: 00

3 ETQ399 20140223193330: PID 4296 execute 'D:\usr\sap\DLW\DVEBMGS00\exe\sapcontrol.exe -format script -prot PIPE -host UST2A041 -nr 00 -function GetProcessList' , output written to 'H:\SUM\abap\log\SAPup.ECO'.

3 ETQ399 20140223193330: PID 4296 exited with status 3 (time 0.000 real)

1EETQ399 SYSTEM MANAGER: START of mandatory instance 00 on server UST2A041 has failed

2EETQ354 Starting system failed, rc="-1"

4 ETQ010 Date & Time: 20140223193330 

1EETQ399 Last error code set is: RFC login to system DLW ashost UST2A041 nr 00 gwhost UST2A041 gwservice sapgw00 failed with code 2 key RFC_LOGON_FAILURE: Logon not possible (error in license check)

System start failed

Earlier, validating the profile failed, see INSTANCE.OUT

1EETQ203 Upgrade phase "STARTSAP_NBAS" aborted with errors ("20140223193330")

Problog:

This trouble ticket was created by SAPup on 20140223193330

-------------------------------------------------------------

SAPup broke during phase STARTSAP_NBAS in module MAIN_NEWBAS / Downtime II: Conversion, Main Import, XPRAs

Error Message: RFC login to system DLW ashost UST2A041 nr 00 gwhost UST2A041 gwservice sapgw00 failed with code 2 key RFC_LOGON_FAILURE: Logon not possible (error in license check)

System start failed

Earlier, validating the profile failed, see INSTANCE.OUT

Do you know how to fix it?

Thanks

Nicolas

Reagan
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Nicolas

Follow the suggestions give here

http://scn.sap.com/thread/1610038

http://scn.sap.com/thread/3258176

Regards

RB

Former Member
0 Kudos

My Solution:

Add in the profile parameter:

ssf/name = SAPSECULIB

ssf/ssfapi_lib = D:\usr\sap\DLW\SYS\exe\nuc\NTAMD64\sapcrypto.dll

sec/libsapsecu = D:\usr\sap\DLW\SYS\exe\nuc\NTAMD64\sapcrypto.dll

Post Fixed the error.

Thanks.

Nicolas

former_member214805
Discoverer
0 Kudos

Dear colleague,

I added these parameters but still get the same logon error

ssf/name = SAPSECULIB

ssf/ssfapi_lib = /usr/sap/H31/DVEBMGS00/exe/libsapcrypto.so

sec/libsapsecu =/usr/sap/H31/DVEBMGS00/exe/libsapcrypto.so

I am not able to login the SAP Gui as ddic because the license has expired and when I try to install a new license I get an error saying. the

license key library has not been initialized yet

please let me know how to resolve this.

thank you,

Hema