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losing the connection to sap server

Former Member
0 Kudos

Hello guys ,

I have a serious problem that i face losing connection between the terminals and the server, but I can still ping the server from those disconnected computers, the following is a sample to the error from the event viewer of the SAP server.

source : SAPGEP_00

category : None

event ID : 35712

type : error

description : SAP-Basis System Operating system call

rec failed ( error no. 10054)

then the following error

source : SAPGEP_00

category : None

event ID : 35698

type : error

description : SAP-Basis System Connection to user 48

( user name ), terminal 26 ( computer name ) lost

the user no. and the terminal no. are changing all the time

to the same user and computer name.

Thanks & Best Regards,


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Answers (1)

Answers (1)

Former Member
0 Kudos

Hello - I believe this is a duplicate entry but the advise will repeat.


Some testing regarding the connectivity between the affected terminals and hosts is advised, use the information outlined in the following to further the analysis.

500235 - Network Diagnosis with NIPING

413330 - Network timeouts

Following full analysis as outlined in the above notes,

if the problem continues proceed with the

results from all tests outlined in the above notes and:

26086 TCP/IP Connection to partner broken

Check the following Note in relation

correcting DNS settings:

124562 - Hostname resolution problems (DNS timeouts)