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LogOn instead LogOff link appears in masthead for 1 user

Former Member
0 Kudos

Hi gurus,

There is the strange problem for 1 user:

LogOn link instead LogOff link appears in masthead for 1 user. User has various roles - content_admin_role, Administrator, eu_role etc

The property called "Show Link in Masthead: Log off" enabled and everything is O.K. for other users

I don't understand why this user see "LogOn" link

Any suggestions?

Thank in advance,

Elena

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

hi,

Assuming that u dont want any personalization.. and to avoid any mistakes search for the main rules in rule collection and check if there is any other rule other than the one for default desktop. Remove others if there are any and check again with this user.

Regards

Bharathwaj

Former Member
0 Kudos

Hi,

thank you, but I can't find any special rules for this user.

Then I unmark "Show Link in Masthead: Log off", link disappears from this user and from other users screens, and then I mark it again, for 1 user it appears as "LogOn", for other users as "LogOff"

EP6.0 SP12

Any ideas?

Thanks in advance

Former Member
0 Kudos

Hi Elena,

is it possible that this special user is in the "Anonymous Users" Group? Please check from the Portal (and not from R/3) by going to User Administration -> Roles ...

Hope this helps,

Robert

Former Member
0 Kudos

Hi Robert,

thank for your advise, problem has been solved by you.

Best regards, Elena

Answers (1)

Answers (1)

Former Member
0 Kudos

Do you have several user repositories in your portal (e.g. Database and LDAP)?

Former Member
0 Kudos

I have only one R/3 system as user repository

Former Member
0 Kudos

Do you have any special rule collections for the portal desktop display for this user?

Regards,

Patrick