KM Search not working

[Former Member]

Hi all,

I have created a folder under /documents/MyFolder in Content Administration-->KM Content. I add some word documents. I created a crawler, Filters(result & scope). I created an index with the crawler and added the "MyFolder" to the data source and indexed it.

I have also set the Set Component Search. But when search for "doc1.doc" or "doc" I don't get any result. It only says "** document not found" always.

I also tried creating an CM repository for "MyFolder" it did not work out.

No errors. TREX is working fine.

Thanks in advance.

Regards,

Janvi.

[Former Member]

hi Janvi,

Do you have Trex Http Server Installed.

Portal, KM, Trex all should be at same 'SP' Level.

check System Admin --> Monitoring --> Trex Monitor

1. You should see green light on HTTP Server, Name Server, Index Server,Queue Server.

2. Try to re-index the index.

3. Else try to delete the index and re-create it.

4. Click on System Admin --> Monitoring --> Trex Monitor --> Display queues. When it has indexed all the documents then you should see the number in OK column.

5. Check whether the documents are available in folder.

6. for faster and efficient indexing, check document

https://websmp203.sap-ag.de/~sapidb/011000358700000378692005E.PDF

Hope this helps.

Thanks,

Praveen

PS.Dont forget to reward points for useful/solved answer