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KM iViews doesn't load after changing Cache property

Former Member
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I have few KM iViews which by default are being created with Isolation mode=URL and Cache=None. I tried to change the Cache property to "Shared" in order to save some resources but once I did that the content of the iView didn't load. I tried changing the Cache to "Session" and "User" and I got the same result. Only after changing the Cache property back to "None" the content appeared again.

Any idea why this happen.


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Answers (1)

Former Member
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I have this problem, and just found OSS note 1025029, which states that KM iViews should have cache level = none, else "this will interfere with the KM internal caching mechanisms".