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KM Content access is not available!

Former Member
0 Kudos
59

Hi Experts,

I am getting Error while access to KM Content tab.

ERROR:

Item not found
/
The item you are attempting to access is not available. Check that the name or link is correct. You might also check whether the associated repository is currently accessible.

And While accesing Gloabal Services(Content Management---> Gloabal services)

i see only one subarea i.e schedulartasks. remaing is not visible.

Please find log file!

Time: 2015 06 22 10:26:43:030

SourceName: com.sapportals.wcm.control.generic.WcmErrorControl

Application: sap.com/irj

Location: com.sapportals.wcm.control.generic.WcmErrorControl

User: Administrator

Session: 1083

DSRComponent: n/a

DSRTransaction: 84d580f518b311e585d70000007e4ef6

ThreadName: SAPEngine_Application_Thread[impl:3]_8

GroupLevel: 0

GroupIndent: 0

Severity: Error

Text: com.sapportals.wdf.WdfException

  at com.sapportals.wcm.rendering.control.cm.WdfProxy.render(WdfProxy.java:1870)

  at com.sapportals.wdf.layout.HorizontalLayout.renderControls(HorizontalLayout.java:42)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:155)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.WdfCompositeController.doInitialization(WdfCompositeController.java:282)

  at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:669)

  at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)

  at com.sapportals.htmlb.Container.preRender(Container.java:120)

  at com.sapportals.htmlb.Container.preRender(Container.java:120)

  at com.sapportals.htmlb.Container.preRender(Container.java:120)

  at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:407)

  at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:238)

  at com.sapportals.wcm.portal.component.base.KMControllerDynPage.doOutput(KMControllerDynPage.java:134)

  at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:133)

  at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)

  at com.sapportals.wcm.portal.component.base.ControllerComponent.doContent(ControllerComponent.java:88)

  at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

  at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

  at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

  at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

  at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)

  at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

  at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

  at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)

  at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:557)

  at java.security.AccessController.doPrivileged(Native Method)

  at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)

  at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

  at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

  at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

  at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

  at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

  at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

  at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

  at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

  at java.security.AccessController.doPrivileged(Native Method)

  at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

  at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

--- Nested WDF Exception -----------------------

com.sapportals.wdf.WdfException

  at com.sapportals.wcm.rendering.control.cm.WdfProxy.renderNoResourceAvailable(WdfProxy.java:2037)

  at com.sapportals.wcm.rendering.control.cm.WdfProxy.render(WdfProxy.java:1761)

  at com.sapportals.wdf.layout.HorizontalLayout.renderControls(HorizontalLayout.java:42)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:155)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.WdfCompositeController.doInitialization(WdfCompositeController.java:282)

  at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:669)

  at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)

  at com.sapportals.htmlb.Container.preRender(Container.java:120)

  at com.sapportals.htmlb.Container.preRender(Container.java:120)

  at com.sapportals.htmlb.Container.preRender(Container.java:120)

  at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:407)

  at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:238)

  at com.sapportals.wcm.portal.component.base.KMControllerDynPage.doOutput(KMControllerDynPage.java:134)

  at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:133)

  at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)

  at com.sapportals.wcm.portal.component.base.ControllerComponent.doContent(ControllerComponent.java:88)

  at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

  at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

  at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

  at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

  at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)

  at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

  at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

  at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)

  at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:557)

  at java.security.AccessController.doPrivileged(Native Method)

  at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)

  at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

  at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

  at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

  at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

  at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

  at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

  at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

  at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

  at java.security.AccessController.doPrivileged(Native Method)

  at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

  at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

--- Nested WDF Exception -----------------------

com.sapportals.wcm.repository.ResourceNotFoundException: The URI "/~alias~/userhome/<user.id>/favorites" you tried to navigate to does not exist. It has either been deleted or you have no access rights.

  at com.sapportals.wcm.rendering.control.cm.WdfProxy.renderNoResourceAvailable(WdfProxy.java:2036)

  at com.sapportals.wcm.rendering.control.cm.WdfProxy.render(WdfProxy.java:1761)

  at com.sapportals.wdf.layout.HorizontalLayout.renderControls(HorizontalLayout.java:42)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:155)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

  at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

  at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)

  at com.sapportals.wdf.WdfCompositeController.doInitialization(WdfCompositeController.java:282)

  at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:669)

  at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)

  at com.sapportals.htmlb.Container.preRender(Container.java:120)

  at com.sapportals.htmlb.Container.preRender(Container.java:120)

  at com.sapportals.htmlb.Container.preRender(Container.java:120)

  at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:407)

  at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:238)

  at com.sapportals.wcm.portal.component.base.KMControllerDynPage.doOutput(KMControllerDynPage.java:134)

  at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:133)

  at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)

  at com.sapportals.wcm.portal.component.base.ControllerComponent.doContent(ControllerComponent.java:88)

  at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

  at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

  at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

  at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

  at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)

  at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

  at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

  at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

  at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)

  at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:557)

  at java.security.AccessController.doPrivileged(Native Method)

  at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)

  at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

  at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

  at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

  at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

  at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

  at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

  at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

  at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

  at java.security.AccessController.doPrivileged(Native Method)

  at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

  at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Thanks in advance,

Regards,

Sayendra.M

Accepted Solutions (0)

Answers (1)

Answers (1)

kiruthika_s
Active Participant
0 Kudos

Hi Sayendra,

Is the problem started after upgrade?

Mostly due to hot deployment KM content will be unavailable.

Have you restarted your portal?

Regards

Kiruthika