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JIRA integration with Solution Manager 7.2

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Hi Team,

We are looking to integrate SAP CHARM 7.2 version with JIRA. 

Can you please share any documentation and KBA for the same, which covers information about add-on installation on JIRA and Solution Manager ?


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Dear Customer

Please let me explain that such integration is available with Focused Build (ST-OST) and not with ChaRM. Regarding areas of integration for External Tool Integration in Focused Build I can suggest that you refer to page Focused Build for SAP Solution Manager here under Product Capabilities you will find document External Tool Integration

Also in SAP Help Portal link Focused Build and Focused Insights for SAP Solution Manager

in Integration section you will find the corresponding API documents 

External Requirement API

How to integrate external requirement tools in Focused Build

External Tool Integration API

How to integrate external software development tools in Focused Build

In the document External Tool Integration API mentioned before you can see that the areas for external integration are :

Requirement Inbound =>

    • Create and update Requirements from external tool
    • Synchronize status updates

Development Outsourcing => 

    • Handle development tasks in external tool
    • Focused Build needs to be the leading system for the creation of the tasks

CI/CD Integration

    • Document external DevOps operations
    • Perform status changes of Work Items

Scrum Board

    • UI5 Scrum Board running on top of Focused Build
    • No data replication like in the Development Outsourcing scenario

Thanks and best regards