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Java Script Error - Parameters

Former Member
0 Kudos

Crystal Version: 11.5.9.1076

Accessed: via Citrix

Problem: When the report is executed the 'Prompt' page displays a blank page and when the box is closed, the error (IE SCRIPT ERROR) received is "An error has occured in the script on this page" Line: 1 Char 1.

Any thoughts?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

Are you getting this error with in IE?

If yes then go to > Tools> Internet option> Programs > Click on reset web settings.

Also clear the cookies as well as delete temporary files.

Regards,

Vinay

Answers (1)

Answers (1)

Former Member
0 Kudos

The error is from IE but since I'm accessing Crystal via Citrix, I dont have permissions to delete temporary files and clear cookies etc.....