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IViews display problem(DNS NOT FOUND)

Former Member
0 Kudos

Hello everyone,

I have installed business package for CRM and its giving error in displaying core iview for work force management and interaction centre web client.

It displays the error

An error occured while processing your request:

No Host name value found in System Landscape information for SAP_CRM

I have made the system SAP_CRM and in its WAS information parameter i have specified host name and protocol.

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Mittal,

you need to fill at least the following fields in the system object definition:

Application Host

Logon Method

SAP Client

SAP System ID (SID)

SAP System Number

Server Port

System Type

WAS Description

WAS Host Name

WAS Path

WAS Protocol

Hope this helps.

Best regards

Francisco

Former Member
0 Kudos

Hi Francisco

Could you please tell us what values for CRM

WAS Host Name

WAS Path

We have CRM 4.0 , how do we find this information.

Deepti

Former Member
0 Kudos

Hi Deepti,

WAS Path should be: /sap/bc/bsp/sap

WAS Host name should consist of: <crmhostname>:<port>

Hope this helps.

Best regards

Francisco

thomas_csapo
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Mittal,

just to be sure.. you also created a system alias for your system, right? The alias should be called SAP_CRM.

Regards,

Thomas

former_member110461
Active Contributor
0 Kudos

It may also be that you need to look in your system at the property category connector as you need to specify the CRM system there (as well as in the WAS category).

Paul