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Issue while accessing the Ariba application in BTP workzone

bharathacc
Explorer
0 Kudos
145

Hi Experts,

We have exposed the Ariba application from on-Prem to BTP workzone, While trying to access the Ariba application inside the BTP work zone we are getting the below error, but while accessing the url outside the BTP workzone it is working correctly. Please let me know if further details needed.

Any suggestions will be helpful to deal with this issue in BTP workzone.

Thanks in Advance.

bharathacc_0-1733152757147.png

 

 

 

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HakanHaslaman
Product and Topic Expert
Product and Topic Expert

Your issue may be due to various factors, so try these troubleshooting steps:

- Ensure network settings and firewall rules permit the connection between BTP workzone and Ariba application.
Confirm the URL for accessing the Ariba application in BTP workzone is correct.
- Check if Ariba application is properly configured for BTP workzone.
- Verify correct credentials and user permissions for accessing Ariba application in BTP workzone.
- Look for error messages or warnings in the logs.

bharathacc
Explorer
0 Kudos
bharathacc
Explorer
0 Kudos
Hi @HakanHaslaman, Thanks for the providing me with the troubleshooting steps and I've have requested Basis team for the support, will check with the team and update incase the issue persists.