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Introscope Agent Setup Error

Former Member
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I am trying to setup Introscope Agent. I have installed it with Software Deployment Manager with no issues and setting up the agent using Diagnostic Agent Setup -> Managed System -> Introscope Agent.

I am getting this error. Please suggest on this.

ISAgent Setup on node:

Operation Faile

Introscope Agent Configuration

Remote Operation Failed

Introscope Agent Extraction

Remote Operation Succeeded

Detailed Information

Operation skipped - Introscope Agent is already deployed at : filesystem


Updating Introscope Agent Profiles

Remote Operation Succeeded

ISAgent Profile Generation: IntroscopeAgent.profile ,

Remote Operation Succeeded

Detailed Information

Operation Failed - <SID> - 254006950 - java.lang.NullPointerException



Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hello Sandeep-

Please do as follows

Install IS Agent (Wiley Introscope agent) in Solution Manger systems

Make sure wily is not running by looking for unix/windows processes with strings like u201Cintrou201D, u201Cemu201D, u201Cwilu201D. Uninstall wilyintroscope 7.1 by renaming the wily directory.

and deploy it with SDM it should work

Start SDM - 9>

(IS Agent file is /sapcds/SMD2/ISAGENTSMD72_02-10005468.SCA)

then hit next and deploy after that you should be good to go.


Edited by: george rayi on Jul 20, 2010 10:14 PM

Former Member
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Hi George,

Thanks for your reply but i have already installed the Introscope Agent with SDM. I have mentioned in the first line.



Former Member
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Hi Sandeep,

have you fixed your problem with the "Nullpointer" exception ?

I get the same error when checking Introscope Agent Settings from an 7.1 PI system;

It would be nice if you could share your solution;